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Customer Service Rep Customer Success Mgr./ CSM

Brand Experience Supervisor — Elevate Customer Joy

Job in Minneapolis, Hennepin County, Minnesota, 55400, USA
Listing for: Jellycat
Full Time position
Listed on 2026-03-12
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A luxury gifts brand located in Minneapolis is seeking a Brand Customer Service Supervisor to lead the team ensuring joyful customer experiences. This role includes maintaining the Help Center content, tracking customer insights, and validating operational standards. The ideal candidate will have leadership experience in customer service, excellent communication, and the ability to optimize brand engagement across various platforms. Competitive salary with significant benefits offered.
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