Office Clerk - Customer Service Representative
Listed on 2026-01-22
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Customer Service/HelpDesk
Customer Service Rep
Customer Service Representative | Minneapolis, MN
AAA Cooper Transportation is immediately hiring a reliable and experienced Customer Service Representative, Terminal Clerk to join the team at our Minneapolis, MN service center. This administrative position plays a key role in resolving freight discrepancies to maintain service quality and customer satisfaction. The position offers competitive pay and a full benefits package while providing a stable and rewarding career opportunity with a leading transportation company.
Apply now and find out why Clerks and Customer Service Representatives choose AAA Cooper Transportation.
- Communicate with customers, drivers, and service center staff to resolve issues.
- Document discrepancies, file reports, and maintain accurate records.
- Assist in identifying trends to improve freight handling practices.
- Support general clerical tasks within the operations team.
- Perform other duties as assigned.
- Competitive Compensation – Hourly Pay Range: $23.18–$23.18
- Comprehensive Insurance Options – High-quality medical, vision, and dental coverage for you and your family, plus company-sponsored life insurance and disability coverage.
- 401(k) Retirement Plan with Company Match – Secure your financial future with a solid retirement plan and company contributions.
- Paid Time Off (PTO) and Holidays – Generous PTO and eight paid holidays.
- Professional Development Opportunities – ACT invests in you with opportunities to enhance your skills and advance your career.
- Previous experience in freight, logistics, or clerical support preferred.
- Strong attention to detail and data accuracy.
- Excellent written and verbal communication skills.
- Problem‑solving mindset and customer‑service orientation.
- Proficient in Microsoft Office and data entry systems.
- High school diploma or equivalent.
AAA Cooper Transportation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Compensation is commensurate with experience. This job posting is intended as a general description of the position and does not constitute a comprehensive list of all responsibilities, duties, and skills required.
Benefits and compensation are subject to change at the company's discretion.
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