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Guest Services Agent
Job in
Minneapolis, Hennepin County, Minnesota, 55400, USA
Listed on 2026-01-11
Listing for:
Graves Hospitality
Full Time
position Listed on 2026-01-11
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Event Manager / Planner -
Hospitality / Hotel / Catering
Customer Service Rep, Event Manager / Planner
Job Description & How to Apply Below
Guest Services Agent
Location: Inter Continental Minneapolis‑St. Paul Airport, Minneapolis, MN 55450
Schedule: 3pm‑11pm, Wednesday–Saturday (full‑time)
Compensation: Up to $19.00 per hour
Hiring bonus: $500
Contact: (612) 725‑0500
Responsibilities- Welcome guests at check‑in and check‑out, ensuring a warm, professional experience
- Handle room reservations, requests, changes, and cancellations
- Secure payments, verify and adjust billing, activate and distribute room keys
- Serve as the point person for all guest requests and relay messages to relevant departments
- Anticipate and address guest needs with a smile, providing exceptional service
- Experience as a Hotel Front Desk Agent (minimum 1 year)
- Cash handling experience
- High school diploma or equivalent
- Fluent in English, written and spoken
- Ability to stand for up to 8 hours
- Strong communication skills and a team‑player attitude
Join a vibrant team in a city known for its arts and outdoor spaces, working in a state‑of‑the‑art facility with a supportive family‑like atmosphere. Enjoy the rewarding experience of creating memorable moments for guests and advancing your career in the hospitality industry.
How to Apply: Apply Now
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