SAP Concur- Senior Sales Operations Business Partner, Data & Insights

SAP Concur
- Senior Sales Operations Business Partner, Data & Insights

We help the world run better

At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong.

What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

Join the Worldwide Leader in Corporate Travel & Expense Management Services as a Sales Operations Business Specialist for our new strategic alliance with American Express GBT. SAP Concur is the world's leading provider of business services that automate Corporate Expense Management. Established in 1993, Concur's solutions are used in over 90 countries around the world and are trusted by more organizations than any other provider of Expense Management solutions.

SAP Concur has established a transformative strategic alliance with American Express Global Business Travel (AmexGBT), creating an industry-leading integrated solution for travel and expense management. This partnership combines SAP Concur's best-in-class spend management platform with AmexGBT's world-class travel management services to deliver exceptional value, savings, and control to Enterprise and SMB customers.

The Sales Operations Business Specialist plays a critical role in driving accuracy, insight, and operational excellence within our global partnership alliance. This is a high-impact position responsible for performance tracking, reporting dashboards, and strategic enablement that supports one of the organization’s most important revenue-generating initiatives.

The ideal candidate is an independent, hands‑on operator and strategic thinker who thrives in a fast‑paced, matrixed environment. They will be an internally recognized senior on complex data and business matters, executing across three key pillars: reporting and reconciliation;
Performance Analysis and Insights; and Process Optimization and Compliance.

• Manage monthly, quarterly and annual partnership performance reporting.
• Own the revenue and cost reconciliation process for the alliance, which requires an ability to make sense of nuanced data.
• Support Finance and other analysts in auditing and ensuring compliance in all processes.
• Act as a trusted advisor, promoting simplification, structure, and measurable business impact.
• Performance Analysis & Insights.
• Translate complex data into clear, strategic recommendations.
• Analyze product data, business performance and priorities to accelerate data-driven, revenue-generating decisions.
• Collaborate closely with Product, Marketing, and Sales to provide actionable insights that support strategic planning and forecasting.
• Process Optimization & Compliance.
• Drive adoption of tools and processes by planning priorities and supporting rollout and enablement.
• Identify and drive business improvement initiatives, from conception through execution.
• Work closely with Product and IT, Finance to streamline processes.
• Leverage and implement standardized processes, systems, and tools to ensure consistency across the engagement.

• Bachelor’s degree in Business, Technology, Data Analytics, or related field.
• 5+ years of progressive experience in data analysis, reporting, business operations, or sales operations.
• Strong technical and analytical skills; experience with SQL, Excel, Tableau, and enterprise financial systems (e.g., Salesforce, Harmony, SAP).
• Proven ability to analyze complex data, generate insights, and influence strategic decisions.
• Exceptional communication and stakeholder management skills.
• Demonstrated success working independently and delivering in a matrixed, global organization.

Preferred location(s): USA

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP)…