Market Sales Manager

Locations

• Texas Market:
  Dallas, Houston, or Austin
• Ohio–Michigan Market:
  Detroit, Columbus, or Cincinnati
• New England Market:
  Greater Boston/Eastern MA
• Mid-Atlantic Market:
  Charlotte/Raleigh, NC
• Pacific Northwest Market:
  Seattle or San Francisco
• Southwest Colorado Market:
  Denver or Phoenix
• Chicago Market:
  Chicago, IL
• Florida Market:
  Atlanta Metro, Central FL, or Northern FL
• Southern California Market: LA County, Orange County, Riverside County, San Bernardino County

Recruitment Range: $95,000 - $119,000

Live the Exceptional With Soul. This is the singular purpose of JLR.

At the core of these experiences are the products themselves. The JLR brands have undergone a dramatic transformation over the past years.

JLR is reimagining the future of modern luxury by design through our distinct British brands. Our purpose is to ‘Live the Exceptional with Soul’ by being the proud creators of modern luxury and being guided by a set of behaviors we call our Creators’ Code:
Customer Love;
Unity;
Integrity;
Growth;
Impact.

At JLR, we are passionate about our people. They are at the heart of our business. We are committed to fostering a diverse, inclusive culture that is representative of our global customers and the society in which we live; a culture in which every one of our employees can bring their authentic self to work and reach their full potential.

Reporting to the AVP or Market Area Manager, the Market Sales Manager is responsible for measuring and monitoring key sales related KPIs in their market and implementing process improvements and investments to drive sales performance.

• Build and maintain strong, trust-based relationships with retail partners to support mutual growth
• Utilizes metrics and data to drive performance across key sales metrics by implementing processes and best practices to improve retailer operations.
• Utilizes the Retailer Balanced Scorecard as a basis for performance discussions with Retailers
• Agrees action plans (through RPTK) with the Retailer to deliver improvements
• Responsible for the implementation and embedding of key JLR sales programs and initiatives, supporting the Retailer to implement within acceptable timelines
• Provides coaching to the Retailer Sales Team, ensuring effective and sustained embedding of sales programs and initiatives, and an exceptional customer experience
• Owns key sales processes and identifies opportunities to improve for the customer, retailers and JLR – creating a better customer experience and operational excellence
• Manages vehicle stock levels, influencing dealers and sales operations forecasts
• Track, monitor and record all sales performance
• Identify market/area trends in sales metrics
• Identify intervention opportunities that support retailers in achieving their sales targets (NPS, revenue) through operational excellence, systems and standards – design programs and coach retailers to deliver these
• Drive programs with retailers to achieve targets
• Serves as the SME on JLR programs and systems

• Relationship driven individual with strong stakeholder management and communication skills
• Problem solver
• Strong analytical skillset
• Good change management skills
• Process skills
• Program management skills
• Proficiency with JLR systems, KPI tracking and root-cause analysis

Base pay offered may vary depending on multiple individualized components, including location, skills, experience, and market factors. The total compensation package for this position may also include other elements, including a target bonus in addition to a full range of medical/health, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick/personal, and parental leave).

Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employees will be in an “at-will” position.

• As a people-first company, working at JLR means opportunity, teamwork, and growth. That's why working here is so much more than a job.
• Be part of an international, inclusive, and open-minded company
• Global Bonus Program based on company performance
• You…