Account Executive Technology; Education Market Focus

Account Executive Technology (Higher Education Market Focus)

Salary Information: Base salary $60K–$80K with uncapped commission and potential year‑end bonus based on exceeding goals.

Summary of Benefits: 100% employee‑owned company offering

• Medical, Dental & Vision Insurance
• Company‑Paid Life and Disability Coverage
• 401(k) Retirement Plan
• Employee Stock Ownership Plan (ESOP)
• Comprehensive Paid Time Off (PTO)
• Floating Holidays

Position Summary: As an Account Executive, you will act as a business manager by networking, identifying, and developing new clients to build the business. The role focuses exclusively on the Higher Education market, requiring a deep understanding of college and university technology, budgeting, and decision‑making processes. You will leverage existing relationships and develop new ones to expand iSpace’s partnerships and reputation within the education sector.

Essential Duties and Responsibilities:

• Identify growth opportunities within clients and markets, and create strategies for winning new business.
• Provide direction and motivation for effective technology solution design.
• Ensure additional revenue streams within company margin expectations.
• Partner with Management Team to develop solutions and services that drive client revenue and profitability.
• Support New Business Development and ensure successful transition of new customers to client service teams.
• Manage client relationship and account growth/performance.
• Collaborate with other departments to develop annual key account plans and weekly reporting.
• Maintain in‑depth understanding of assigned client’s business model, building expansion plans, and technology strategies.
• Develop ongoing client relationships at management levels.
• Drive account growth by identifying and pursuing new divisions or facilities within existing clients.
• Expand existing business contracts by increasing account deliverables across design services, facility planning, research, and technology trends.
• Develop and execute sales strategies tailored to the Higher Education market, focusing on technology integration for classrooms, hybrid learning environments, and administrative spaces.
• Represent iSpace at higher education industry conferences and associations such as EDUCAUSE and NACUBO.
• Collaborate with internal teams to design and present AV and technology solutions that enhance student engagement and teaching environments.
• Implement and oversee annual iSpace account reviews with key clients.
• Provide direction to the ideation process and oversee project progress.
• Generate proposals for existing customer new business opportunities.
• Act as key liaison with upper‑level external customers and partners during project initiation and solution presentation.
• Communicate and negotiate all financial terms and conditions of a project.
• Review and approve proposals and invoices for accuracy and profit margins before submittal to customer.
• Leverage Director of Operations to ensure training and process standards are met across the team.

Competencies:

• Adaptability – Accepts criticism and feedback; adapts to changes.
• Communications – Good listening, written and verbal expression; keeps others informed.
• Customer Service – Displays courtesy, manages difficult situations, meets commitments.
• Impact and Influence – Pursues and wins support for ideas; influences decision‑makers.
• Problem Solving – Develops alternative solutions; analysis skills.
• Sales Skills – Achieves sales goals; overcomes objections; initiates contacts.

Requirements –

Qualifications:

• Bachelor’s degree in business or marketing from a four‑year college or university; or equivalent combination of education and experience.
• 7+ years of industry experience managing and growing client accounts and leading teams (external candidates). CTS certification preferred.
• Established knowledge and relationships within the Higher Education market including familiarity with decision‑makers, procurement processes, and capital project stakeholders.
• Proven ability to develop technology solutions aligned with higher education goals such as learning innovation, sustainability, and campus modernization.
• Internal candidates:
  In‑depth understanding of iSpace’s core…