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Account Manager - Architectural Products
Job in
Minneapolis, Hennepin County, Minnesota, 55400, USA
Listed on 2026-01-12
Listing for:
iSPACE Environments
Full Time
position Listed on 2026-01-12
Job specializations:
-
Business
Business Development, Client Relationship Manager
Job Description & How to Apply Below
Join to apply for the Account Manager - Architectural Products role at iSPACE Environments
Job Details- Job Title:
Account Manager - Architectural Products - Department:
Sales - Reports To:
Director of Sales - Technology - FLSA Status:
Exempt - Salary:
Base $60k‑80k
;
Additional uncapped compensation based on project and service contract gross profit plus potential year‑end bonus based on exceeding goals. - Benefits:
Comprehensive PTO Package;
Health and Welfare Benefits;
Employee Ownership
The role of the Architectural Products Account Manager is to manage the account relationships by meeting and exceeding the customers’ expectations consistently and keeping a sustainable book of business. You will interact with architects, contractors, owners, facility managers and manufacturers to influence the specification and purchase of architectural products within the iSPACE portfolio.
Product Portfolio- Architectural Walls
- Custom and Modular Millwork
- Acoustical Abatement Products
- Interior Building Signage
- Architectural Interior Glass
- Architectural Metal Product
- Window Treatments
- Able to manage basic client issue resolution with minimal/no AP support.
- Initiate customer conversations for projects frequently (may vary by customer) to ensure iSpace is current with monthly revenue projections.
- Clearly communicate iSpace deliverables, customer requirements and timeline needs.
- Receive customer requests, manage customer expectations, delegate to internal teams.
- Communicate payment terms relating to timeline needs (deposit invoice requirements).
- Obtain customer decisions, feedback, and approvals in support of project timelines.
- Signed proposals, signed Scope of Work.
- Schedule site visits with appropriate internal resources at various phases of the projects.
- Ensure customer requirements are proactively communicated.
- Regularly communicate project updates and recaps to customers.
- Complete meeting recaps, task lists/next steps, follow up items, and status.
- Recognize the need for COs and communicate to customers in a timely manner.
- Utilize Scope Of Work as a tool to hold internal and external customer accountable to their deliverables to ensure successful and timely project completion.
- Work with Field Services to communicate all punch list items and keep customer updated through to completion.
- Participate in client testing, training, and sign‑off as needed.
- Manage all internal/external communications and meetings for assigned projects.
- Identify appropriate level of communication needed for each project (scalability).
- Recognize new business opportunities with assigned clients.
- Create projects and delegate initial tasks to design, project and installation teams.
- Update projects with current documentation (proposals, SOW, notes and status).
- Use and distribute Project Information Worksheets to provide Accounting and Operations details needed to complete roles.
- Schedule, facilitate and lead meetings for all assigned projects/events.
- Work with Field PMs to confirm completion of customer requirements prior to installation.
- Create and disseminate project timelines based on complexity, needs and resources.
- Coordinate installation needs with Field Services Manager.
- Delegate CO creation to Design team or create COs and submit to client.
- Prepare final paperwork for invoicing; work with accounting for approval.
- Invoice promptly upon completion of work.
- Send final project documentation to customer.
- Serve as a steward of iSpace Core Values and Brand.
- Exemplify expertise, resourcefulness, partnership, teamwork, fun, and ownership.
- Adaptability – Accepts criticism and feedback, adapts to changes, manages competing demands.
- Communications – Good listening, verbal and written expression, keeps others informed.
- Cooperation – Positive outlook, maintains effective relations, resolves conflicts.
- Customer Service – Courteous, manages difficult situations, responds promptly.
- Problem Solving – Develops alternative solutions, gathers and analyzes information, resolves problems early.
- Sales Skills – Achieves sales…
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