Automotive Express Service Advisor

Automotive Express Service Advisor – Fury Motors South St. Paul

$48,000 – $85,000 (based on experience and performance)

Fury Motors is a family‑owned, community‑driven dealership group proudly serving the Twin Cities and St. Croix Valley since 1963. What started as a small family business has grown into one of Minnesota’s most trusted names in automotive sales and service. Over 60 years later, our commitment to integrity, transparency, and exceptional customer care remains at the heart of everything we do.

At Fury Motors South St. Paul, we’re looking for an Express Service Advisor who’s passionate about people, vehicles, and building long‑term customer relationships. In this role, you’ll be the first point of contact for our service guests — ensuring a smooth, efficient, and positive experience from drop‑off to delivery.

• Greet customers promptly and professionally, creating a welcoming service experience.
• Listen actively to customer concerns and accurately document vehicle symptoms.
• Recommend maintenance and repairs based on mileage, history, and manufacturer guidelines.
• Prepare complete and accurate repair orders and cost estimates for labor and parts.
• Communicate updates and follow‑up timelines throughout the service process.
• Coordinate vehicle flow with technicians and parts departments to ensure efficiency.
• Verify completed work aligns with customer authorizations and final invoices.
• Review all work performed and charges with customers clearly and confidently.
• Build trust through honesty, reliability, and consistent follow‑through.

• Previous experience as a Service Advisor, Express Advisor, or Assistant Lane Manager (preferred).
• Proven ability to deliver exceptional customer satisfaction and build long‑term relationships.
• High energy, professionalism, and a customer‑first attitude.
• Strong communication, organization, and multitasking skills.
• Computer proficiency and willingness to learn new systems.
• Integrity, teamwork, and a desire for career growth within the Fury family.
• Competitive pay (based on experience and performance).
• Flexible working hours.
• 401(k) retirement plan.
• Family‑owned culture with long‑term stability.

Fury Motors is an equal‑opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.