Receptionist, Administrative​/Clerical

North Ridge Health and Rehab in New Hope, MN is looking to hire a Receptionist to join our team. We are a premier training facility, offering opportunities to advance your nursing career! Are you looking for a career with a health care company that will value you? Do you want to be part of a dynamic and caring clinical team? If so, please read on!

We provide comprehensive benefits, including medical, dental, vision, short- and long-term disability, a flexible spending account (FSA), a 401(k) plan, paid time off (PTO), life insurance, continuing education unit (CEU) reimbursement, on-site day care at a 50% discounted rate for full time employees, pet insurance and daily pay options. If this sounds like the right opportunity in health care for you, apply today!

The Switchboard Operator/Information Center Receptionist will be working in two areas of North Ridge. As a Switchboard Operator this position is responsible for the operation of the facility main switchboard, paging system, and all emergency systems. Work includes answering multi-line switchboard, answering inquiries and assisting residents, visitors, and staff as needed. While working as the Information Desk Receptionist the position includes acting as receptionist at the main entry of our care center.

Performs responsible operation of phone system including inquiries, directions, emergency and safety procedures. In addition, clerical assignments including typing/collating/copying, etc. will be performed.

• Operate main telephone systems, including answering calls on a multi-line phone system and transferring calls to appropriate personnel.
• Operate overhead paging, two-way radio and radio paging system.
• Maintain list of current residents and employees and emergency contact information.
• Monitor security monitors and access control systems; monitor main entrances.
• Assist with guest meal tickets, sell stamps and assist residents as needed.
• Establish good public relations with residents, visitors, families, and employees.
• Greet all visitors, ask them to sign in and wear a badge, and direct visitors and residents.
• Reply to phone calls efficiently and timely; page staff for calls as needed; observe people coming and going from TCU entrance.
• Update and maintain conference room calendars; keep lobby tidy and coffee fresh throughout the day.
• Assist departments with special projects, typing, and collating.

• High school graduate.
• Receptionist experience preferred.
• Pleasant speaking voice and ability to perform tasks confidently under stressful circumstances.
• Type 35 wpm with good spelling and proofreading skills.
• Thorough knowledge of facility operations and physical layout.
• Exercise confidentiality to ensure compliance with all HIPAA regulations.
• Handle frequent interruptions and work at a fast pace.
• Excellent communication skills and the ability to problem solve.
• Computer knowledge preferred.

Part-time. Every other weekend 3:00pm
-8:00pm weekend #2 team is on a holiday rotation.

Please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!