Front Desk Coordinator

Description

We are looking for a dedicated and personable Front Desk Coordinator to join our team in Brooklyn Park, Minnesota. This position offers the opportunity to be the first point of contact for visitors, ensuring a welcoming and attentive environment. As an integral part of our operations, you will handle administrative tasks, provide customer service, and assist with various office functions. This is a long-term contract role with a focus on delivering exceptional support to both internal teams and the public.

Responsibilities:

- Greet and assist visitors, ensuring they feel welcomed and directing them to the appropriate destinations.

- Address complex or sensitive inquiries by referring them to the appropriate staff or department.

- Process utility bill payments received via drop box or walk-in, ensuring accurate handling and documentation.

- Manage conference room bookings and public appointment scheduling, while maintaining updated lobby screen information.

- Perform mailroom tasks, such as operating mailroom equipment and handling incoming and outgoing correspondence.

- Answer and manage multi-line phone systems, ensuring calls are routed appropriately and messages are relayed efficiently.

- Deliver concierge-style services to enhance the visitor experience and maintain smooth front desk operations.

Requirements

- Strong customer service skills with the ability to handle inquiries and complaints professionally.

- Proficiency in managing multi-line phone systems and switchboards.

- Familiarity with administrative tasks, such as scheduling, payment processing, and mailroom operations.

- Excellent verbal and written communication skills to interact effectively with visitors and staff.

- Ability to prioritize and manage multiple tasks in a fast-paced environment.

- Attention to detail and accuracy in handling payments and administrative duties.

- Comfortable working onsite and adhering to organizational policies and protocols.

Talent Match®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ()  and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit  for more information.

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