Order Processor

Join our team as an Order Processor and contribute to our commitment to excellent customer service through efficient order management!

Shift: 8-4:30 Monday – Friday

Pay: $20-$23 an hour

• Strong attention to detail
• Phone skills
• Interpersonal communication skills
• Strong Data Entry

Perform data entry functions for customer orders and provide clerical support for internal and external customers.

• 65% of time:
  Create item numbers, routings and enter customer orders into the manufacturing software following documented work instructions.
• 5% of time:
  Maintain and enter customer orders in the P.O. book. Pull files and distribute to the next department.
• 5% of time:
  Answer and route incoming telephone calls in a professional manner.
• 10% of time:
  Updated blue-changes writings to routings and complete and verify confirming purchase orders.
• 5% of time:
  Assist other office personnel in their tasks as needed.
• 5% of time:
  All other task assigned.
• 5% of time:
  Prepare monthly reports for new stamping tools and “A” Tool jobs ordered. Prepare quarterly stamping tools report for external Sales Representatives.
• Will also serve as a back up for CSR

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

High School or GED Graduate. Previous customer service experience in answering telephone calls and office support. Excellent attention to detail and following documented processes. Great organization, communication and computer skills.

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.

Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Employee Benefits include:
Earned Sick and Safe Time, Holiday Pay, and Medical Insurance.

Benefits when hired by client

• 401(k)
• 401(k) matching
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off.