Network Technician; Associate – Senior Level

Salary Range: $76,756 - $128,546
Relocation:
No

Oncor Electric Delivery Company LLC, headquartered in Dallas, is a regulated electricity transmission and distribution business that uses superior asset management skills to provide reliable electricity delivery to consumers. Oncor (together with its subsidiaries) operates the largest transmission and distribution system in Texas, delivering power to nearly 4 million homes and businesses and operating more than 143,000 miles of transmission and distribution lines in Texas.

The Telecom Network Technician (Associate – Senior) is the technical expert on multiple telecommunication protocols (microwave, fiber, two-way radio, various wireless networks, etc.) and is responsible for ensuring that the network is performing at optimum capacity. The Telecom Network Technician (Associate – Senior) may work independently or under the supervision of a higher-ranking Network Technician, usually a Senior, Lead or Specialist.

A resource in this role has general to deep knowledge of telecom design standards, applicable regulations, processes, and procedures related to this Telecom Network Technician position. Technical certifications may be required depending on the specifics of this role.

We are considering applicants with multiple experience levels. Please view all details related to responsibilities, education, and experience for each level of consideration. This role will be on-site 5 days a week based out of our Mineral Wells Service Center.

• Develop, implement, monitor, troubleshoot, and recommend changes to various field network solutions
• Keep abreast of technology changes, evaluate and recommend network components, and develop documentation and installation standards for these components
• Participate in both project and maintenance work related to the implementation of new and troubleshooting of existing telecommunication systems
• Work with vendors and service providers in order to assist in the diagnosis and resolution of network problems
• Develop, digitize, and update system and procedure documentation for all network systems and infrastructure
• Work in partnership with engineering, project management, and other technician groups across Oncor to implement communications solutions
• Plan and implement changes to the transport network while ensuring adherence to all change management policies and procedures
• Strive to resolve all problems efficiently and to identify the root cause of every problem
• Coordinate all planned outages
• Communicate with verbal and written status reports as required
• Perform end-to-end analysis on the transport network using various monitoring and management tools
• With or without supervision depending on level, provide support for at least one major system (fiber optics, circuits, advanced metering system (AMS), microwave, two-way radio, field area network (FAN), distribution automation (DA), multiprotocol label switching (MPLS) network, etc.) and secondary support on multiple minor systems; mentors junior technicians on these systems and tools as appropriate
• Adhere to safe work practices to support the goal of no reportable accidents within the Technology department
• Be on call – the transport network is a 24x7 operation and all personnel will be on call in the event of a problem (required to report within 60 minutes to the assigned service center with 30 minutes or less being an ideal report time)
• Perform other duties as required

• General knowledge of telecommunications network design and architecture, various telecom / network equipment technologies, standards and regulatory requirements, and general technology system and process knowledge
• Strong computer skills including Microsoft Office applications, Word, PowerPoint, Excel, Outlook, and Share Point
• Excellent organizational, communication and interpersonal skills
• Demonstrated ability to interface effectively with internal and external stakeholders at all levels
• Demonstrated ability to effectively prioritize and work in a fast-paced, changing environment

• High school diploma, GED, or equivalent is required
• Bachelor’s or associate…