Assistant Warehouse Lead

Position Overview

Assistant Warehouse Lead at ICM Corporation, Milwaukee, WI.

ICM Corporation () is a steadily growing e-commerce/catalog‑marketing, distribution and manufacturing company with eight divisions. We have been in business more than two decades, so our track record is well known. We’re based in Milwaukee, WI with an affiliate office in Chicago, IL.

• Support daily tasks of the warehouse, manufacturing and distribution functions and act as interface of all functions of the warehouse.
• Communicate daily with customers and sales reps via phone, email and Live Chat.
• Communicate daily with Warehouse Supervisor and Office Manager.
• Act as Assistant Warehouse Manager when they are out of office.
• Train all warehouse employees on specific job functions.
• Prioritize and delegate work to warehouse personnel, assuring each job is completed in a professional and timely manner.
• Address complaints and resolve problems.
• Ensure warehouse organization.
• Inspect warehouse facilities and equipment and recommend changes in allocation of space.
• Provide accurate counts of finished goods inventory and timely data entry for shipping and inventory purposes.
• Process sales orders, invoicing, and shipping of all customer orders.
• Ensure superior customer satisfaction while maintaining a cost‑effective operation.
• Assist with warehouse quality and safety.

• Able to perform each essential duty satisfactorily.
• Must have supervisory experience in various warehouse settings.
• Self‑starter.
• Strong leadership skills.
• Excellent analytical problem‑solving, critical thinking, and decision‑making skills.

• Health, dental, vision, and flex spending accounts for all FT Employees.
• 3 Health Coverage plans providing employees a choice in benefits and coverage.
• PTO and paid holidays.

Employment policies and decisions on employment and promotion are based on merit. The decisions and criteria governing the employment relationship with all employees are made in a nondiscriminatory manner, without regard to race, religion, color, national origin, sex, age, physical or mental disability, sexual orientation, gender identity, veteran status, or any other factor determined to be unlawful by federal, state, or local statutes.