Fitness Club Operations Manager – Aquatics

Overview

Elite Sports Clubs is seeking a Fitness Club Operations Manager – Aquatics to lead and elevate our aquatics department within a fast-paced, family-focused fitness club environment. This position blends aquatics leadership, pool operations management, and people development—ideal for a candidate who thrives in both hands-on leadership and day-to-day facility execution. This role oversees swim lessons, lifeguard operations, pool safety, staff training, scheduling, and overall pool management to ensure every member experience is safe, welcoming, and well-run.

• Pool Management & Facility Operations:
  Manage daily pool operations, ensuring the pool environment is consistently safe, clean, and professionally maintained.
• Perform routine checks on water quality, temperature, chemical levels, and safety equipment, in coordination with maintenance/operations teams.
• Ensure pool deck readiness, equipment organization, and proper signage/controls for member use.
• Maintain a strong relationship with operations/maintenance to address repairs, work orders, and preventative maintenance planning.
• Support scheduling and execution of open swim, lap swim, lessons, and special events with strong space management and communication.

• Oversee aquatics programming including group lessons, private lessons, lifeguards, and youth programming.
• Maintain lesson structure, curriculum consistency, and high-quality instruction standards.
• Identify opportunities to grow aquatics participation and revenue through improved programming, staffing coverage, and member engagement.

• Recruit, onboard, train, and mentor swim instructors and lifeguards.
• Create and manage staff schedules to support programming and operational coverage.
• Serve as a visible on-deck leader—supporting staff, coaching performance, and setting the standard for professionalism.
• Foster a positive, accountable team culture rooted in safety and member experience.

• Serve as the point person for aquatics-related questions, concerns, and service recovery.
• Ensure consistent communication to members regarding schedules, pool closures, lane availability, and special programming.
• Collaborate with front desk, youth programming, and club leadership to create a seamless member experience.

• Ensure compliance with all aquatics safety protocols and local/state regulations.
• Track and maintain staff certifications (CPR, Lifeguard, WSI, etc.) and support ongoing staff development.
• Maintain department organization including schedules, attendance, staffing documentation, and programming updates.