Director of Racquets Town Club

Overview

The Town Club in Milwaukee, Wisconsin is seeking an accomplished, actively engaged, member-focused Director of Racquets (DOR) to lead and elevate one of the Midwest’s most vibrant private club racquets programs. This is a leadership opportunity for a racquets professional who thrives in a community with a positive, relationship-oriented club culture and is energized by building inclusive, organized, and creative programs across tennis, platform tennis (paddle), and pickleball.

The successful candidate will be a strategic leader, not simply a top instructor. They will bring positive energy, organizational excellence, strong communication skills, and the ability to unite members, staff, and guests around a shared vision for racquet sports at The Town Club.

to view a brief video about this opportunity.

Founded in 1901, The Town Club is a historic, family-oriented private club that serves as a social and athletic hub for its community. The Club offers a welcoming atmosphere, a strong tradition of connection, and a true “home away from home” with active lifestyles, meaningful relationships, and memorable experiences across generations.

Racquet sports are at the heart of The Town Club’s identity. The Club features an outdoor racquets campus with 15 clay tennis courts, eight dedicated pickleball courts (being built in 2026), and four paddle courts. Year-round programming includes tennis, pickleball, and paddle clinics, drills, competitive and social leagues, interclub competition, junior development, private instruction, and social events for all ages and skill levels.

The racquets culture is vibrant, inclusive, and deeply woven into daily Club life.

Beyond the courts, members enjoy two resort-style pools, a 25-yard, five-lane pool and a 25-meter pool, along with a full calendar of aquatics programming, dining, and social events. The historic clubhouse offers multiple dining venues and spaces for everyday enjoyment and special occasions.

With its rich history and strong facilities, The Town Club continues to honor its 125-year history and traditions while fostering an energetic, modern club experience centered on sport, family, and community.

• Racquets Gross Annual Lesson Revenue approximately $200K
• Number of Board Members: 13, Term: 3 Years
• Number of Racquets Committee Members: 10-15
• Club POS:
  Jonas Encore
• Club accounting system:
  Jonas Encore
• Number of Employees: FTE – 12, PTE – 30
• Member Demographics:
  Increasing number of young families with children actively participating in all Club programming and long-time members actively participating in racquet sports into their seventies.
• Approximate Active Adult Members:
  Tennis – 300, Platform – 250, Pickleball – 100
• Approximate Active Junior Members:
  Tennis – 215, Platform – 30
• Number of Courts (all outdoors):
  Tennis – 15, Paddle – 4, Pickleball – 8 (being rebuilt in fall 2026)
• Outdoor Season:
  Tennis (Memorial Day through Labor Day plus Fall season through October daylight hours), Paddle (Fall through Spring with limited play in the summer 8 am to 10 pm), Pickleball (May 1 through Sep 30 daylight hours)
• Director of Racquets:
  Manages or Owns Pro Shop (Open to discussion)
• Taxable Status: 501(c)(7)

The Director of Racquets is responsible for the overall leadership, vision, administration, and success of The Town Club’s racquet sports program. This role oversees all tennis, paddle, and pickleball operations, including programming, staffing, instruction, scheduling, budgeting, retail operations, and member experience. This is a full-time year-round role that requires on-site presence.

As a highly visible member of the Club’s leadership team, the DOR reports to the General Manager and works closely with the Club Management Team, Racquets Committee, and staff to ensure operational excellence, financial responsibility, and exceptional service delivery. The DOR sets the tone for the racquets culture at The Town Club. The position requires a calm, passionate, confident leader who communicates proactively, manages conflict discreetly, builds consensus,…