La Crosse WI, IRIS Case Manager​/Consultant

Position Type:
Full Time Education Level: High School Diploma, HSED, GED or Equiva Travel Percentage:
Up to 50% Category:
Nonprofit - Social Services Description

Job Purpose:

The IRIS Consultant is a professional position that provides ongoing support and assistance to participants enrolled in the IRIS program. The role of the IRIS Consultant (IC) is to assist participants in self-directing services that will meet their long-term care goals and life outcomes. These services are provided through a community-based network of supports chosen by the participants.

Location:

Multi-County Coverage – Western Wisconsin

(Candidates must reside in or be willing to travel throughout La Crosse, Vernon, Monroe, Jackson, Trempealeau, Buffalo, Pepin & Clark Counties)

• Completes home visits and phone contacts in accordance with DHS guidelines to assist participants with self-directing services and to ensure the health and safety of participants. Travels in a three-hour radius on a regular basis and farther distances between regions when needed to provide coverage for other ICs.
• Responsible for accurate and timely completion of Individual Support and Services Plans (ISSP), Critical Incident Reports (CIR), Notice of Actions (NOA), and all other required forms, assessments, and documentation as indicated by IRIS program policies and procedures.
• Directs collaboration between participants, natural supports, service providers, community resources, and others to assist participants in meeting their life outcomes.
• Provides assistance to other ICs during times of absences and provides training to new ICs as needed.
• Works effectively with participants in maintaining financial eligibility by keeping record of when Medicaid reviews are due and by assisting participants in completing forms, making copies of verification items, and submitting paperwork to the Income Maintenance (IM) department.
• Attends and participates in regularly scheduled phone conferences and face-to-face team meetings as required by the Regional Supervisor.
• Attends all DHS and CFI required orientation and trainings.
• Partners with the quality department to develop appropriate measures in support of program outcomes.
• Other duties as assigned

Required Education, Experience, Certifications, Licensure and Credentials: (Where appropriate, education and/or experience may be substituted)

Minimum Required

Education:

High school diploma or equivalent required. Bachelor’s degree in social work, psychology, human services, counseling, nursing, special education, or a closely related field preferred.

Minimum

Required Experience:

With high school degree or equivalent, four years of experience related to the delivery of social services to the targeted groups serviced (intellectual disabilities, physical disabilities, and frail elders) is required. With bachelor’s degree, one year of experience is required.

Travel Type:
Up to 50%

Required Valid Driver’s License:
Valid driver’s license

Required Auto Insurance:
Vehicle liability insurance in accordance with Agency policy

• Must be able to travel in a three-hour radius on a regular basis and farther distances between regions when needed to provide coverage for other ICs by personal vehicle within agency’s requirements or public transportation reliably.
• Ability to work independently with minimal supervision and use sound judgment in making independent decisions to effectively address needs and concerns.
• Ability to demonstrate flexibility and willingness to shift priorities in accordance with daily demands.
• Strong interpersonal and communication skills and ability to effectively interact with persons from a variety of different backgrounds and experiences in a professional and courteous manner.
• Skill and ability to seek solutions using appropriate methodologies. Problem solving ability to apply an appropriate combination of independent thinking, consultation with relevant staff and the collection of facts and data.
• Comprehensive knowledge of the range of needs of adults living in the community and the disability service providers in the region you serve.
• Ability to use a laptop…