Service Technician

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We are a company that our customers depend on to keep them running efficiently across the USA and Canada. Our culture is built around customer care, quality service, and innovation. If you’re looking for a career that challenges and engages you, come bring your passion and experience to our team.

As a Service Technician you will provide mechanical repairs to washers and dryers at customer locations within your assigned region. You will keep our machines running smoothly to meet customer expectations and prevent repeated service needs. The ideal candidate enjoys working independently and has a strong mechanical aptitude.

• Perform field service to test and repair malfunctioning washers and dryers
• Use test equipment to determine machine condition
• Examine machines during operating cycles to detect excess vibration, overheating, fluid leaks, and loose parts
• Disassemble machine and examine mechanical and electrical parts
• Replace worn or defective parts such as switches, pumps, bearings, transmissions, belts, gears, blowers, and defective wiring
• Replace and adjust motors
• Reassemble appliance, adjust pulleys, and lubricate moving parts
• Advise dispatch department of equipment in the field that should be replaced
• Drive a company vehicle to and from work locations and maintain its fluid levels, tire pressure, and cleanliness
• Maintain stocks of replacement parts for servicing coin-operated washers and dryers
• Contact apartment managers and customers to ensure good customer relations

• Good driving record
• Strong customer service and problem‑solving skills
• Effective English communication skills (oral and written); bilingual English and Spanish skills are desirable
• At least two years of mechanical experience and electrical knowledge and/or training
• Ability to lift 50 pounds regularly and occasionally move 200 pounds or more with a dolly/hand truck
• Prior washer/dryer repair experience is desirable

• Entry level

• Full‑time

• Information Technology
• Consumer Services

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