Div Multicultural Specialist

Overview

Act as liaison to the appropriate corporate and division departments providing feedback and direction pertaining to Multicultural Merchandising and/or operational plans. Identify local multicultural products and program opportunities. Work with division leadership to identify multicultural needs. Provide market-based insights to corporate and division departments. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

• Become a division expert regarding the local Multicultural competitive landscape, merchandising trends, pricing and assortment within the division and provide necessary feedback to division and corporate Merchandising
• Ensure that division Kompass or Set Teams are following the corresponding Multicultural demographic store roadmap for targeted stores
• Provide feedback using local insights on ad and display plans across all departments in targeted stores during development of corporate Merchandising Plan
• Provide/review weekly or period progress with Corporate Sr. Category Manager, Multicultural;
  Request any G.O. Merchandising or Operations assistance
• Lead and train store associates in the proper use of designated store display space for Multicultural Merchandising (special or seasonal)
• Lead the education of the Multicultural Playbook and Ethnic Holiday Guide at division level
• Report Multicultural results on period, quarterly and yearly basis; provide local insights based on sales and market trends to division and corporate teams
• Align with Marketing to identify relevant multicultural community partners and help execute local events
• Ensure effective department implementation and execution of Multicultural merchandising and operational plans are followed, as directed by respective division and corporate departments
• Identify, manage and develop partnerships with local/regional product suppliers and educate them on the vendor process
• Provide feedback to corporate Merchandising to ensure product mix that meets/exceeds our customers' expectations
• Maintain and support all food safety and sanitation best practices
• Work with stores in the achievement of the Shrink glide path; apply tools to manage this area
• Provide feedback to store leaders and district manager, on the strengths and developmental opportunities of associates in departments that are essential to multicultural customers
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

Minimum

• Any experience in multicultural store(s)
• 2+ years of store leadership experience
• Proficient in Microsoft Office
• Excellent analytical and follow-up skills
• Ability to achieve objectives through others
• Proven interpersonal skills with ability to communicate / work effectively with diverse groups
• Demonstrated leadership skills
• Strong analytical and problem-solving skills
• Excellent oral/written communication skills

Desired

• Bachelor's Degree
• Any experience in stores that highly index to African American, Asian and/or Latin American customers

• Job Identification 177957
• Job Category Category Management/Merchandising
• Posting Date 03/11/2026, 09:16 PM

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:

– A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.

– Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.

– Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching.

– Valuable associate discounts on purchases, including food, travel, technology and so much more.

– Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.

– Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.

From one…