Store Manager, Retail & Store Manager

OMB NO:

Expiration Date: 01/30/2025

Announcement: 6673

Opening Date: 10 March 2026 Pay Plan/Series/Pay Band: NF-1101-03

Closing Date:
Until Filled

Work Schedule:

Full-Time

Position:
Hourly Store Manager I Salary: $20.50/hr+ DOE
Depending on Experience

Who May Apply:
All Sources

Location:

Milwaukee, WI
- Exchange

This is your chance to run a retail operation that directly supports the men and women of the United States Coast Guard. As the Hourly Store Manager for the Coast Guard Exchange (CGX) in Milwaukee, WI you’ll lead a team whose work strengthens the quality of life for active‑ duty members, veterans, and their families. Every sale, every improvement, and every customer interaction contributes to programs that give back to those who serve.

Management a retail activity with annual sales of under $5M. Responsible for the direction and supervision of all store personnel. Assists customers and resolves complaints. Interviews, hires, trains or directs training of assigned personnel. Encourages and develops employees by coaching, providing adequate training, and opportunities for growth. Assists in developing promotional sales in conjunction with the CSC HQ staff. Oversees competitive price checks and submits to HQ buying staff to change pricing.

Works with vendors and the HQ buying staff in executing operations of assigned departments or selections. Ensures store recovery. Supervises vending and warehouse operations. Welcome customers, maintain product knowledge and help with the selection of merchandise. React to all concerns of customers quickly with a sense of importance.

Key carrier, opening and closing of the store as required, weekends as scheduled.

Review monthly P&L’s with goal of comparing actual figures to plan, when plan is not achieved, where possible initiate plan of action to bring in line future months.

Will ensure all policies regarding Loss Prevention are adhered to, be alert and proactive regarding shrink and the Alert Line. Will ensure that all associates are in compliance with established safety standards and emergency preparedness requirements.

Will ensure all employees receive Coast Guard required training, including but not limited to Civil Rights Awareness and Sexual Harassment Prevention. Will ensure all CG and Federal required posters are prominently displayed in an area visible to all employees.

Other duties as assigned.

The occupant will be evaluated based on how well they meet the qualifications below. Your resume/application must demonstrate the required experience/education. Please see additional information on how your application is evaluated.

Minimum:

• Two years experience as a department manager or assistant manager in a retail environment.
• Ability to routinely lift 10 pounds and occasionally lift 25 pounds and stand for long periods of time.
• P&L analysis experience.

Preferred (in addition to the minimum):

• Prior retail merchandising experience.
• Bachelor’s degree from an accredited university with emphasis in retail or business administration with at least two years of specialized experience. General business experience may be substituted for degree on a year for year basis.

And/or

• Current USCG NAF department manager or assistant manager.

CGX is not just a retailer—it’s a mission. Profits support Coast Guard morale, welfare, and recreation programs, helping service members and families thrive. You’ll join an organization rooted in integrity, service, and community impact, with opportunities for long‑term growth and stability.

• Work-Life Balance:
  We understand the importance of personal time. Enjoy a healthy balance between work and life with our flexible schedules.
• Investing in Your Future:
  Secure your financial future with our 401k plan and company pension plan, designed to help you save for tomorrow, today.
• Company Wellness Initiatives:
  We support your well‑being with wellness programs aimed at keeping you healthy, happy, and at your best.
• Flexible Schedules:
  We know life is unpredictable, so…