Certified Theater Expert
Listed on 2026-01-24
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Retail
Customer Service Rep, Retail Sales, Retail Associate/ Customer Service
As a Certified Home Theater Associate, you’ll create world-class shopping experiences for our customers by providing excellent service and complete solutions, with an emphasis on premium home theater. First, we’ll give you all the training you need to be an expert. Once you’re trained, your daily goals will include achieving revenue, margin and operational targets. You’ll also share your knowledge with other sales associates to ensure they’re prepared to demonstrate, promote and sell home theater products.
WhatYou’ll Do
- Process transactions and connect customers to the right employees for returns and exchanges
- Maintain product knowledge through ongoing learning and certifications
- Engage with customers for consultations in store, by phone or via online chat
- Keep the department organized and ready to serve customers
- Provide feedback to vendor partners about products and customer engagement
- Ability to work successfully as part of a team
- Prior experience serving as a specialist in premium, luxury or complex technology solutions
- 1 year of experience working with consumer electronics
We’re committed to helping our people thrive at work and offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our Benefits Include- Competitive pay
- Generous employee discount
- Financial savings and retirement resources
- Support for your physical and mental well-being
As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™
Best Buy is an equal opportunity employer.
Final date to receive applications: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
Position Type:
Full time
Pando Logic. :
Milwaukee, WI - 53220
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