Cafe Host

Job Summary

Are you passionate about hospitality and eager to work for the most recognized name in the industry? Do you aspire to grow your career at a premier hotel in downtown Milwaukee? If so, the Hilton Milwaukee is the perfect place for you! We are seeking a dedicated Café Host to join our dynamic team and contribute to the exceptional guest experience we’re known for.

As a Café Host, it will be your responsibility to tailor the Café experience to each guest, providing food and beverage services in a friendly, courteous, timely, and professional manner, resulting in a superior level of guest satisfaction.

• Greet guests and explain specials & promotions.
• Record and input guest orders into the Point of Sale system.
• Verbally communicate to server the table number sat and the number of guests.
• Escort guests to tables, hand them menus, wine list, and inform guests of specials.
• Collect payment, thank guests, and invite them to return.
• Complete side work and cleaning tasks including restocking and replenishing condiments.
• Maintain self‑banking procedures.
• Perform additional duties as assigned by the Manager.

• Prior food, beverage, cash handling and hospitality experience preferred.
• Innate desire to serve and ability to maintain service and departmental standards.
• Basic knowledge of food & beverage preparation, service standards, guest relations, and etiquette.
• Learn table settings, service ware, and menu items.
• Proficient in English for menu comprehension, recording orders, and guest communication.
• Recall and promote menu items.
• Maintain professional demeanor and clean uniform.

• A free, well‑balanced meal every shift
• Room discounts at Marcus Hotels & Resorts and Hilton‑branded properties
• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
• Free parking
• “Two for one” movie theater coupons at Marcus Theatres
• Ability to grow your career and transfer from one property to another while maintaining your service with the company
• Early wage access
• Paid time off
• Medical, dental, and vision insurance (offered after 30 days of employment), company‑paid life insurance, employee assistance program offer, and 401k with employer match
• And more!

A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60‑year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.

-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

The Hilton Milwaukee is an equal opportunity employer.