Patient Observation Lead

TouchPoint In-Person Hiring Event

JOIN US for our In-Person Hiring Event with On-the-spot offers!

Date & Time: December 22, 2025 from 10:30 AM – 3:00 PM

Location: Ascension Columbia St. Mary's Hospital - 2301 N Lake Dr, Milwaukee, WI 53211, USA

Register here: (Use the "Apply for this Job" box below)./Compass

Group

USA/Event/Ascension Columbia St Marys Milwaukee Hiring Event2

We Are Hiring Immediate Full Time and Part Time PATIENT OBSERVATION LEAD positions.

• Address: Ascension Columbia St Mary - 2301 North Lake Drive, Milwaukee, WI 53211.
  
  Note:
  
  online applications accepted only.
• Schedule: Full time and part time schedules. Days and hours may vary; rotating weekends and holidays. More details upon interview.
• Requirement: Previous related experience is preferred but not required.
• Fixed Pay Rate: $16.00 per hour

We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition r 1487595
.

If you thrive on helping someone heal, TouchPoint is the place for you!

We asked some of our associates why they love working for Touchpoint.  to see what they said!

We’re TouchPoint Support Services and our mission is to serve up hospitality, for patients, their families and visitors at Ascension Health hospitals throughout the U.S. We set the stage for healing with sparkling facilities, great food and service. This is the kind of work that takes a big heart for service and for supporting Ascension’s mission to improve the health of the poor and vulnerable.

Mention of passion for people and service, looking for a launchpad for a career managing people—are you generous and hard working? When you spot a need, are you ready to jump?

Summary: This role is the team leader of Patient Observation associates and assists the department’s managers in the successful operation of the Patient Observation and Transport Program. This job is responsible for the safe, timely and accurate observation of patients who cannot be left unattended.

Essential Duties and Responsibilities:

• Leads daily work of other Patient Observation Associates.
• Communicates with associates, resources staffing, client staff and leadership, as appropriate.
• Performs and/or ensures float break coverage, to support associates at offsite accounts, where/when applicable.
• Communicates policies and procedures to ensure compliance, standardization, and processes for improvement.
• Completes shift reports, break sheets, and associate patient assignments to ensure coverage and support, as appropriate.
• Must be able to all duties of Patient Observation Associates.
• Cross-trained in Patient Transport and/or other departments when/where applicable.
• Performs other duties as assigned.

Associates at Touchpoint are offered many fantastic benefits.

Both full-time and part-time positions offer the following benefits to associates:

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

In addition, full-time positions also offer the following benefits to associates:

• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Applications are accepted on an ongoing basis. Final date to receive applications: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply. Touchpoint maintains a drug-free workplace.