Key Account Director

Sr. Executive Search Consultant/Recruiter/Headhunter at LHH (Formerly Paladin) | Sourcing Milwaukee's Top Digital, Marketing, Creative and Sales… Position Summary

The Key Account Director will lead a manufacture's organization’s digital commerce strategy, driving revenue growth through direct-to-consumer (DTC) channels, marketplace expansion, and integrated marketing initiatives. This role combines strategic leadership with hands‑on execution, ensuring alignment between eCommerce, marketing, and manufacturing operations to deliver a seamless customer experience and maximize profitability.

• Develop and execute a comprehensive eCommerce roadmap aligned with business objectives and manufacturing capabilities.
• Own the digital P&L, managing budgets for eCommerce and performance marketing channels.
• Drive omnichannel strategies to integrate online and offline customer touchpoints.
• Lead initiatives to increase online sales through marketplaces (Amazon, Walmart, etc.), DTC platforms, and B2B portals.
• Implement pricing, promotional, and merchandising strategies to optimize conversion and profitability.
• Collaborate with manufacturing and operations teams to ensure inventory alignment and timely fulfillment.

• Oversee performance marketing campaigns across paid search, social, display, email, and affiliate channels.
• Champion SEO and Social Media, content marketing, and organic traffic growth strategies.
• Align creative and messaging with brand positioning and customer acquisition goals.
• Build and mentor a high‑performing digital team, fostering a culture of innovation and accountability.
• Manage relationships with external vendors, agencies, and technology partners.

• Bachelor’s degree in Marketing, Business, or related field; MBA preferred.
• 8+ years of experience in eCommerce leadership roles, with proven success in sales growth and marketing integration.
• Strong background in manufacturing or related industries.
• Expertise in performance marketing, UX/UI optimization, and marketplace management.
• Exceptional analytical, communication, and leadership skills.

• Experience with platforms like Shopify, Adobe Commerce, or similar.
• Familiarity with ERP and supply chain systems.
• Ability to lead cross‑functional projects in a fast‑paced environment.

Director

Full‑time

Manufacturing and Consumer Services

• Medical insurance
• Vision insurance
• 401(k)
• Paid maternity leave