Production Technician 1st Shift

Company Description

RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD offers a trusted portfolio of creative execution and worldwide business‑process consulting designed to lower environmental impact.

Shift: 7:00 AM – 5:30 PM

Pay: $19 /hr

Job Summary: Responsible for machine operation and crew in a light industrial setting. Must manage a machine team to ensure proper and safe operation of assigned equipment. Responsible for quality, output, and meeting production goals. May also fulfill duties of a Production Technician 1 or 2 as required.

• Production – Monitor machine and personnel performance; ensure goals are met; communicate issues to supervisor or Production Technician 3 Lead; complete all work assignments during production; check in material, set up pockets, move material offline, and perform other assignments as necessary; apply advanced troubleshooting skills and basic maintenance to improve quality and performance; assist crew members when needed. (40%)
• Crew Leadership/Training – Organize crew activities, delegate assignments, train and develop all crew members. (30%)
• Quality and Waste – Monitor product quality, report errors, adjust to correct quality issues, monitor print and bundle quality; monitor product waste and take steps to reduce or eliminate spoilage and doubles. (15%)
• Communication / Record Keeping – Maintain accurate records (safety audits, packages per hour, labor hours per thousand, etc.), communicate personnel issues to supervisors, inform other operators/supervisors of pertinent information, and communicate to other shifts as necessary. (15%)

High School Diploma or GED (Preferred)

3–5 years of related experience; basic computer experience.

• Ability to multi‑task.
• Demonstrate ability to act as line lead or crew lead for one machine.
• Ability to work in a fast‑paced environment.
• Attention to detail.
• Effective communicator (share equipment knowledge, quality, and safety concerns).
• Ability to troubleshoot machine problems.
• Mathematical skills and advanced production‑reporting skills.
• Basic computer skills; technical skills may vary based on equipment.
• Ability and knowledge to operate a pallet jack.
• Strong knowledge and understanding of machine and manufacturing operations.
• Ability to speak and communicate effectively in English (preferred).

• Pallet jack
• Machine‑specific software

• Lead, coach, and maintain open communication with other production team members.
• Participate in the team business meetings.

• Prioritize work to meet production commitments and goals.
• Assign machine staffing.
• Determine machine processing speed.

Ability to work overtime beyond the regular schedule to complete work assignments as required.

May carry up to 15 lb, push and pull up to 40 lb, twist, stand, walk, reach, and grasp throughout the shift. May lift up to 15 lb, squat, kneel, and work in a fast‑paced environment. Regular exposure to moving mechanical parts, airborne dust, paper particles, and industrial lift trucks. Noise levels may require hearing protection.

The national pay range for this role is $19 /hr. Total compensation may include bonuses, commission, or incentive programs. RRD offers benefits such as medical, dental, vision, paid time off, disability insurance, 401(k) with match, life insurance, tuition assistance, maternity leave, adoption assistance, and employer/partner discounts. All employment offers are contingent upon successful completion of pre‑employment background and drug screening.

RRD is an Equal Opportunity Employer, including disability and veteran status.