Operations Manager

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

Onsite position with 6 Direct Reports.

• Strategic Planning
  • Create and implement long-term business strategies.
  • Develop and monitor budgets and financial plans.
  • Analyze market trends and make recommendations for improvement.
• Project Management
  • Oversee project timelines and ensure deadlines are met.
  • Coordinate with different departments to ensure smooth project execution.
  • Identify and resolve any project issues or conflicts.
• Supply Chain Management
  • Manage inventory levels and ensure timely delivery of goods.
  • Negotiate contracts with suppliers and vendors.
  • Monitor and analyze supply chain processes for efficiency and cost-effectiveness.
• Quality Control
  • Develop and enforce quality control procedures.
  • Conduct regular audits to ensure compliance with standards.
  • Address any quality issues and implement corrective actions.
• Risk Management
  • Identify potential risks and develop contingency plans.
  • Ensure compliance with health and safety regulations.
  • Monitor and address any legal or regulatory issues.
• Customer Service
  • Develop and maintain positive relationships with clients.
  • Address any customer complaints or concerns.
  • Implement strategies to improve customer satisfaction.
• Data Analysis and Reporting
  • Track and analyze key performance indicators.
  • Generate reports on operations and present to upper management.
  • Use data to identify areas for improvement and make recommendations.
• Team Management
  • Lead and manage a team, providing guidance, feedback, and support.
  • Set goals and KPIs for team members and monitor performance.
  • Foster a positive and collaborative work environment.
  • Develop and implement training programs to keep team members updated on trends and strategies.

• Strategic Decision Making – assess complex situations, consider long-term implications, and make decisions that align with the organization’s vision and goals.
• Effective Communication – articulate vision, expectations, and feedback in a way that motivates and engages team members; actively listen to all levels of the organization.
• Fostering Team Growth – invest in the development of team members through mentoring and opportunities for professional growth.

• Bachelor’s in Business Engineering, Administration, Supply Chain Management, or related field.
• 5 years experience in operations leadership or plant management, and at least 5 years as a people manager or equivalent.
• Proven experience in import/export operations with significant supervisory responsibility.
• Expert level understanding of advanced failure analysis techniques.
• Strong problem‑solving and analytical skills to identify issues and develop effective solutions.
• Excellent verbal and written communication skills for reporting findings and making recommendations.
• Strong analytical skills to interpret complex data and translate it into actionable insights.
• Proficiency in data analysis tools and software such as Excel, Google Analytics, SAP, and various CRM platforms.
• Experience incorporating Lean Management, Continuous Improvement, and Lean Six Sigma (LSS) principles into daily operations.

The estimated salary range for this position is $96,600 to $173,000 plus an annual bonus. Starting pay is dependent on multiple factors such as skills, experience, and work location. Xylem offers a competitive compensation package, including:
Medical, Dental, Vision plans; 401(k) with company contribution; paid time off; paid parental leave; and tuition reimbursement.

Xylem does not provide visa sponsorship for this position.

Proud to be an Equal Employment Opportunity (including disability and veterans) and affirmative action workplace. Xylem fosters an inclusive environment free from discrimination or harassment and provides reasonable accommodations to enable all employees to perform their essential job functions.