Services Supervisor - W2 Program
Listed on 2026-01-23
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Management
Operations Manager, Program / Project Manager, Business Management
5 days ago Be among the first 25 applicants
DescriptionEarn up to $3,000 in incentive pay during your first year of employment! Are you a motivated, results-oriented candidate seeking to put your talents, skills, and experience to work as part of a mission-driven, customer-focused organization? If so, we invite you to join UMOS’ diverse and dedicated team of over 1,000 professionals making a positive difference across more than 60 offices in seven states.
Whether you are passionate about facilitating early childhood development; providing training and career planning for a parent; aiding a farm worker in accessing basic needs and new opportunities; educating at-risk individuals in HIV prevention; or supporting those fleeing domestic violence or human trafficking, UMOS is the place where you can fulfill your passion for helping families, businesses, and communities build better futures.
- Paid time off that will increase over your years of service
- 15 paid holidays annually
- A robust range of insurance covering health, dental, vision, life, short- and long-term disability, and accidental death & dismemberment
- Options to establish either a Health Savings Account or Flexible Spending Account, which can be used to cover deductibles, prescriptions, and other healthcare expenses
- A variety of support services to promote well-being through the employee assistance program
- Retirement plan options, including 401(k) and Roth IRA, allowing you to make pre-tax or after-tax contributions. For those participating in the 401(k) Retirement Plan, UMOS annually contributes at least 3% of employees’ eligible compensation.
- $57,771.00 to $72,213.00 Per Year Salary (depending on experience)
Job Responsibilities
- Develop and operationalize policies and procedures relating to coordinated Employment Services Unit and inter-unit activities (i.e. Economic Development and Transportation).
- Plan, schedule and conduct employer contacts using appropriate communication and marketing techniques to promote partnerships and employer incentives
- Coordinate and organize on-site recruitments and Job Fairs and special events.
- Monitor changes and trends in the economic market and report information to management for projections of future employment opportunities, job development, and training programs. Maintains awareness of local employers, their market share, methods of service, reputations, benefits, and wage levels.
- Establish relationships for alliances with the other Community Based Organizations to promote UMOS W-2 goals.
- Active member and facilitator of agency W-2 Community Steering Committee
- Build and maintain successful long‑term relationships with employers based on hiring and retention outcomes.
- Facilitate inter‑unit, inter‑office, and inter‑agency communications and coordination on behalf of Employment services and its customers.
- Responsible for the development of a Marketing Plan needed to secure unsubsidized employment opportunities and the development of sufficient Community Service Jobs (work experience), CP‑TEMP Job slots, and other employer‑linked training opportunities.
- Develop menu of services for participant employment opportunities and work activities.
- Oversee activities related to workshops, job club, and employment consultants.
- Oversee role of data clerks regarding tracking of attendance and non‑participation as it relates to work activities including work experience, job club and workshop (employment services activities).
- Plan for new program initiatives, systems or shifts in employment program emphasis.
- Responsible for tracking of employer contacts, outreach efforts and outcomes.
- Supervise, direct and train employment services staff. Monitor work progress and outcomes. Coach employees as necessary.
- Develop and write standard operating procedures for employment services.
- Develop new systems and forms to meet program contract performance
- Orient all new employment services unit employees to W‑2 UMOS service delivery structure.
- Oversee contract preparation and expenditures for employer incentive programs.
- Responsible for periodic Employer Satisfaction surveys…
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