Milwaukee Streetcar General Manager

The General Manager will proactively manage overall operations including the delivery of safe and reliable service, employee oversight, management of contract assets, risk management, client and customer satisfaction and financial performance.

Transdev is proud to offer:

• Competitive compensation package of minimum $155,00 – Maximum $176,000

Benefits include:

• Vacation: minimum of two (2) weeks

• Sick days: 5 days

• Holidays: 12 days; 8 standard and 4 floating

• Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.

Key Responsibilities:

• Continuously builds relationships with employees, the client, union partners, and the local community.

• According to location/client contract, sets commercial and operational strategic direction for the business unit team.

• Leads the management team and employee workforce to achieve corporate/property safety goals, service performance, and financial objectives.

• Identifies, suggests, and develops business growth opportunities.

• Optimizes the return on assets deployed within the business to include vehicle scheduling, maintenance, and performance management.

• Identifies and analyzes KPIs to maintain positive results.

• Ensures services are provided within budget and action plans are developed and implemented to improve operational efficiencies.

• Determines and delivers business unit budget.

• Ensures compliance with state and federal regulations and compliance with Transdev corporate safety standards.

• Oversees all staff management and assigns development training in liaison with the corporate team as appropriate.

• Ensures effective environmental compliance and sustainability management.

• Provides complete and accurate data collection, compilation, analysis, and reporting.

Qualifications:

• Completion of a four (4) year college degree in a relevant field is desirable, although relevant education obtained through alternative methods will be considered.

• Experience in Business Administration, Logistics, Transportation or related field or equivalent business experience preferred

• Minimum of 5 years as a successful General Manager of a project of a similar size and scope preferred or proven ability to grow and adapt quickly with proven performance and expertise providing high quality service to the community.

• Labor relations experience

• Knowledge of relevant federal and state employment laws.

• Thorough knowledge of ordinances and regulations underlying the transit operation.

• Thorough knowledge of the methods of operation of the transit system’s staff and operational departments.

• Ability to build solid and maintain strong working relationships with clients.

• Ability to manage cost control and financial budget.

• Working knowledge and proficiency with Microsoft Office Suite.

• Understanding of technology, apps, Wi-Fi, and understanding of transportation technology.

• Strong written and oral communication skills; excellent presentation skills; ability to influence people at all levels of the organization.

• Ability to organize and perform work efficiently, strong attention to details.

• Ability to work effectively with union partners, including labor grievances, and negotiations.

• Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.

Physical Requirements:

• The essential functions of this position require the ability to:

• Work outside in varying temperature, weather, and humidity conditions-100% of the job is performed outside, work alone and in remote locations.

• Sit for extended periods (up to 6–8 hours per day); frequently walk for long distances and on possible sloped ground or slippery and uneven surfaces

• Push and pull objects, occasionally throughout the workday; lift material weighing up to 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level

• Withstand heavy traffic areas while performing the duties of the job; tolerate exposure to considerable amounts of dust, vehicle fumes and noise.

• Reasonable accommodations may be made to enable individuals with disabilities to…