Managing Counsel

Overview

Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Claim, Legal

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.

As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range $ - $

1

Are you committed to professional growth and exceptional client service? Imagine a career as a Travelers lawyer where you can be the best you. As a Managing Counsel with Travelers you'll be responsible for leading and managing our Brookfield, WI Staff Counsel law office assuring a culture of high-quality legal work at a competitive cost and providing exceptional service to clients and the company.

You will oversee a total staff of 12 made up of 7 attorneys that handle both liability and Work Comp cases as well as 5 support staff. You will be responsible for recruitment, retention, development and performance management of assigned staff. In addition, responsible for creating a work environment conducive to creating an engaging environment. As a technical line of business expert, you will have the opportunity to use your legal expertise and litigation skills to independently handle an appropriate number of moderate to complex legal matters and deliver optimal results for Travelers' insured customers.

Travelers offers the strength of a national legal organization committed to your professional development while maintaining a local focus so you can be positioned as a strong legal advocate and valued business partner.

• Your responsibilities will include:
• Full responsibility to lead and manage all aspects of a Staff Counsel Office.
• Ensure the office represents insured clients/customers and the company by employing methods and strategies commensurate with the provision of high quality legal and customer services.
• Manage the office to meet all financial expectations of the program. Ensures office compliance with Staff Counsel reporting requirements, including monthly reports, productivity standards, Code of Conduct and company ethics initiatives and office best practices.
• Responsible for all talent management, including but not limited to staffing, performance management, ensuring engagement, professional development and compensation.
• Drive and promote a culture of inclusion, engagement, integrity, and teamwork designed to lead to successful and cost-effective results.
• Assign cases and initiatives to assigned Staff Counsel, matching experience, knowledge and skill level of attorneys, while adhering to specialization philosophy and established procedures.
• Set caseload expectations, ensuring completion of, initial case analysis, litigation plans, case evaluations, summaries, legal research, pretrial reports, trial reports and other required items (all case handling guidelines) in a timely and quality manner.
• Develop and implement strategies to address any identified development opportunities including prompt follow up and resolution of issues. Conduct training as needed.
• Maintain high quality standards and ensure excellent service to clients/customers by employing methods and strategies commensurate with the provision of high quality legal and customer services. Review files monthly focusing on quality as articulated on Quality Review Form. Use file review database. Provide feedback and coaching to attorneys.
• Coordinate with Regional Counsel and peers to promote a…