More jobs:
Desktop Support
Job in
Milwaukee, Milwaukee County, Wisconsin, 53244, USA
Listed on 2026-03-10
Listing for:
Jobs via Dice
Full Time
position Listed on 2026-03-10
Job specializations:
-
IT/Tech
IT Support, Desktop Support
Job Description & How to Apply Below
Dice is the leading career destination for tech experts at every stage of their careers. Our client, Symphony Corporation, is seeking the following. Apply via Dice today!
Project DetailsThe technician identifies, prioritizes, and resolves technical issues in accordance with ITIL best practices. The role emphasizes clear communication with users of varying technical skill levels, effective ticket and work queue management, and proactive identification of recurring issues to support continuous improvement. Environments include working inside and possibly outside in all weather conditions.
Top Skills & Years of Experience- 1-3 years customer service experience providing IT desktop support
- 2-year degree in an IT related field or current progress towards a degree in combination with experience.
- Working knowledge with Microsoft Active Directory.
- Working knowledge with Microsoft SCCM imaging software.
- Provide daily support for PC hardware and software, including Windows 11, Office 365 and other departmental and enterprise applications.
- Participate in installing, configuring, and maintaining computer operating systems and images.
- Install and troubleshoot peripherals for users, including printers, scanners, and AV equipment.
- Aid in troubleshooting smartphones and other related ad hoc devices.
- Point of Sale experience.
Interview Process:
Microsoft Teams
Onsite or Remote? Candidate must be a CURRENT WI resident. No relocation is allowed. Role is 100% On-Site.
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