Advisor System-Wide UI Tech Lead

Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You'll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance.

We also have comprehensive leadership and technical development academies to help build your skills and capabilities.

Summary

As Advisor System-Wide UI Tech Lead at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve - a community's most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare's biggest challenges. Here are the details on this position.

Your role in our mission

Discover career satisfaction by design in this challenging position, where you will:

Main Responsibilities:

• Serve as a Technical Lead for our proprietary healthcare management systems which provides support and management for state government healthcare programs and services
• Support and enhancements of Client and Public facing portals .Net Framework including UI Layer, webui, SODA, SODA data access, and Custom/AD providers
• Support and maintenance of portals SQL Server and SSRS instances
• Provide system-wide support to include answering system-wide questions; software troubleshooting; and research and develop SW RTI
• Assist in the troubleshooting of issues for all subsystems
• Design and development of GUI pages and panels for various subsystems
• Provide support for miscellaneous Web Apps and Web Services
• Support application/code migrations to the various environments (Test, MO, UAT, Production)

Other Responsibilities:

• Respond to help desk questions about the interchange application
• Security Role Exports and Imports
• Help Text Production Promotions
• Help Text Promotions (Dev/Test, MO, UAT)
• Monthly Maintenance (Like Vault cleanup)
• System Performance Monitoring
• Systems issues troubleshooting (including support for network troubleshooting)
• Provide back-up support for UI code builds and promotions
• Answer support questions from other MMIS implementations
• Provide RTI /Issue resolution suggestions
• SLA Compliance Reporting
• Code Walkthroughs for System Wide and Subsystems code modifications
• Support tools design and development and utilization (DNN Exception Reporting tool, Help Text Export/Import tool, Security Role Change and Migration tool, SLA Excel Update tool)
• Client Change Order implementation (Verification, coding and testing)
• Cross-train for vacation/emergency backup for System Architect and occasionally for other subsystems
• VM servers/Application monitoring and Disk Space optimizations and cleanup
• Misc Data backup
• Feedback on potential coding changes created by others
• Mentoring new developers and those new to the team.
• Provide on call/after-hours support as needed
• Act on and approve/deny secured access requests and password resets
• Add/modify/delete Active Directory user accounts
• Monthly IIS Log Compression
• Support release coordinator team
• Helping new developers with the initial setting up of the iC development environment on their computer
• User development environment support and troubleshooting (VS, IIS, Builds, etc) for upgrades and general issues for existing staff
• Creation and maintenance of systems documentation
• Create and maintain code release build scripts
• Server software installation and upgrade/maintenance needed for applications, including development tools and security patches.
• Encryption of sensitive information in multiple environment config files
• Build and deploy internal access request tool releases to multiple environments
• Support annual DR drills as a system wide representative
• Catch-all - be ready to do a variety of things at a moment's notice

What we're looking for

9+ years of applications development and programming using ASP.NET, C#, HTML5, JavaScript, MS-SQL, Oracle and SQL

Experience in the following:

• Microsoft Command Language
• Power Shell
• Microsoft .NET (multiple version)
• Microsoft .NET Framework
• Microsoft Internet Information Services (IIS)

Desired experience:

• Vault Command Line
• Regular Expressions
• Visual Basic
• Batch programming (C/Linux/Unix)
• Windows performance monitoring tools;
  Browsers (and a knowledge of their settings)
• Microsoft Visual Studio (multiple version)
• Vault (source control)
• Visual Build Pro Windows (multiple version)
• Windows Server (multiple versions)
• Office 365
• Agent Ransack
• Healthcare systems - Claims, Pharmacy
• Gainwell's proprietary Interchange system

What you should expect in this role

• Fully remote opportunity with the option to work anywhere within the United States
• Provide on call/after-hours support as needed
• Opportunities to travel through your work (0-10%)
• Willingness to work a flexible schedule to…