Consultant – ITIL​/ITSM Process

Hi, I hope you are doing good. I have a job opportunity related to your profile with one of our clients. Please find below the Job Description for your review. If you are interested and available for the following position, please send your updated resume in Word format along with your contact details to discuss further.

Role: Consultant – ITIL/ITSM Process Duration: Full Time Location: Milwaukee, Wisconsin.

• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• At least 4-year experience in Information Technology.

• Minimum of 4+ years overall experience in implementing ITIL, Enterprise Service Management, Asset and Configuration Management.
• At least 3 years of experience with Service Now or BMC Remedy or other ITSM tools as an advanced user.
• Knowledge of the ITIL v3 service life cycle and ITSM best practices.
• Practical experience with agile methodologies/tools, ITIL process implementation, Driving/working part of CSI projects.
• Knowledge of technology metrics, scorecard implementation, and project management best practices.
• ITIL v3 Intermediate certificate and/or administration certificate on any ITSM tools like Service Now, Remedy.
• Knowledge of COBIT, ISO 2000, or CMMI.
• Analytical and Communication skills.
• Planning and Co-ordination skills.
• Experience with project management.
• Experience and desire to work in a management consulting environment that requires regular travel.

All your information will be kept confidential according to EEO guidelines.