Help Desk
Listed on 2026-01-21
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IT/Tech
HelpDesk/Support, Technical Support -
Customer Service/HelpDesk
HelpDesk/Support, Technical Support
AE Business Solutions is seeking a Help Desk Specialist to take on a long‑term contract position. This is a 12‑month contract with possible conversion to FTE. The role requires onsite presence in the first month, then 3 days onsite and 2 days remote each week.
If you are an IT support professional with more than 2 years experience in a Windows environment and excellent customer service skills, including Service Now experience (or similar ticketing systems), we want to hear from you.
Ideal Candidate Traits- Professional, courteous, customer‑focused demeanor
- Prior customer service and/or IT support experience
- Enjoys problem‑solving and figuring things out
- Comfortable working tickets, calls, and troubleshooting in a structured environment
- 95% Windows
- Microsoft Suite
- Ticketing systems:
Service Now preferred, but experience with any ITSM/ticketing system is acceptable - Phone systems:
Cisco phones and mobile device support is a plus
Apart from being an IT solutions integration company, we offer generous referral bonuses for eligible candidates who work for AE Business Solutions for 90 days.
Additional InformationAE Business Solutions does not sponsor applications for employment visas.
AE Business Solutions is an Equal Opportunity Employer.
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