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IT Consultant

Senior CX Transformation & Service Strategy Consultant

Job in Milwaukee, Milwaukee County, Wisconsin, 53244, USA
Listing for: Accenture
Full Time position
Listed on 2026-01-14
Job specializations:
  • IT/Tech
    IT Consultant
  • Customer Service/HelpDesk
Job Description & How to Apply Below
A global consulting firm in Milwaukee is seeking an expert in customer support for their Accenture Song division. You will evaluate customer service solutions and lead teams in transforming client operations. Ideal candidates have 5+ years in management consulting, possess strong analytical and leadership skills, and experience with cloud solutions. This role requires deep functional knowledge in customer service transformation and the ability to collaborate effectively across teams to drive optimizations and deliver value.
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Position Requirements
10+ Years work experience
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