Senior Business Analyst

Senior Business Analyst

Posting start date: 10/22/25

Job location:

Chicago, Illinois (60631) | Milwaukee, Wisconsin )

Requisition

Onsite Position

Join Komatsu and Be Part of Something Big!

As a Senior Business Analyst specializing in Parts Distribution Platforms, you will help Komatsu to continue to enhance and evolve its Parts Distribution business. You will use your industry insights and experience to understand and enrich our product vision. Main tasks will include performing detailed requirements analysis, documenting processes and process changes, relaying requirements to downstream technical teams for build and deploy functions, and coordinating user acceptance testing.

To succeed in this role you should have strong communication skills, an analytical way of thinking, and be able to quickly learn, absorb, and explain complex business concepts as well as IT enablement concepts.

This role will be expected to be conversant in the following areas:

• eCommerce
• Parts ERP
• Warehouse Management
• Retail Inventory Management, especially using Syncron solutions
• Parts Pricing Management, especially using PTC Servigistics
• Parts Management, especially using PTC Servigistics
• Transportation Performance Management (TPM), especially using e2
  
  Open solutions
• Supply Chain Management, especially using INFOR Nexus solutions

• Partner with business stakeholders to identify and capture business requirements, including related test cases, and documenting those in Azure Dev Ops (ADO).
• Analyze and document current processes, changes to processes, and/or new processes to be defined, including cross‑functional impacts across business functions.
• Cascade requirements to downstream technical teams, including providing explanations as needed to build teams.
• Author and update internal and external documentation, and formally initiate and deliver requirements and documentation.
• Lead meetings, e.g., business requirements review, testing engagement, etc.
• Actively participate in formal presentations to a variety of management levels.
• Coordinate system/user testing as required; analyze and validate testing results.
• Act as a reference and provide support to application users with respect to questions arising from application/functionality adoption and use.
• Perform rules authoring as required to support business requirements.
• Stay current with industry trends and best practices in parts distribution platforms, application logging, monitoring, and observability.

• Bachelor's degree in information technology or a related field.
• Minimum of five years of prior Business Analyst experience.
• Strong understanding of process engineering and re‑engineering, as well as process optimization.
• Experience with industry parts distribution, e‑commerce, and warehouse management platforms.
• Familiarity with Dev Ops platforms, including documentation of epics, user stories, features, test cases, as well as requirements traceability (RTM).
• Proven track record of successfully capturing, documenting, and communicating requirements for parts distribution platforms, including experience with the following domains and concepts:
  • eCommerce
  • Parts ERP
  • Warehouse Management
  • Retail Inventory Management, especially using Synchron solutions
  • Parts Pricing Management, especially using PTC Servigistics
  • Parts Management, especially using PTC Servigistics
  • Transportation Performance Management (TPM), especially using e2
    
    Open solutions
  • Supply Chain Management, especially using INFOR Nexus solutions

At Komatsu, your base pay is one part of your total compensation package. This role pays $120,000–130,000. The actual offer will consider a wide range of factors, including experience and location.

• Health benefits:
  
  Medical, dental, vision, HSA, wellness programs, etc.
• 401(k) and/or employee savings programs
• Employee time off (vacation and designated holidays)
• Employee and family assistance programs
• Disability benefits
• Life insurance
• Employee learning and development programs

At Komatsu, we come from diverse backgrounds, with unique perspectives, experiences and contributions. We believe that our people are…