Leave & Benefits Administrator-LVBENADM

Join to apply for the Leave & Benefits Administrator-LVBENADM role at Church Mutual Insurance Company, S.I.

Hybrid position requiring in‑office days Tuesday‑Thursday at one of the following locations:

• Merrill, WI (preferred location)
• Mechanicsburg, PA
• Madison, WI

Please list your preferred work location when applying.

Administers and coordinates employee leave and benefits programs (e.g., FMLA, disability, Workers’ Compensation, paid time off, and parental leave) while ensuring compliance with laws and company policies. Facilitates cross‑functional collaboration to resolve leave and accommodation matters, ensuring delivery of exceptional customer service to leaders and employees throughout the leave process. Provides employee support, manages ADA accommodations, and serves as primary contact for vendor relationships.

• Leave Administration
  • Administers end‑to‑end leave processes including intake, eligibility determination, documentation, tracking, and return‑to‑work coordination.
  • Serves as the primary point of contact for employees and managers regarding leave policies and procedures.
  • Maintains accurate records of leave cases and ensures timely communication with employees.
• ADA Accommodations
  • Coordinates and administers workplace accommodations under the ADA.
  • Collaborates with employees, managers, HR business partners, legal, and occupational health to assess accommodation requests and implement reasonable solutions.
  • Maintains documentation and ensures compliance with ADA requirements.
• Benefits Administration
  • Administers and maintains various benefit and leave plans (e.g., Short & Long‑term Disability, Parental Leave, workers compensation, Paid Time Off (PTO), Identity Theft, and Life insurance programs), ensuring accurate tracking, compliance with policies and regulations, and timely resolution of employee and manager inquiries.
  • Provides exceptional customer service and collaborates with stakeholders to streamline processes, improve efficiency, and enhance the overall employee experience.
  • Monitors program effectiveness and recommends updates to policies and systems to support organizational goals and regulatory requirements.
• Compliance & Documentation
  • Stays informed and ensures compliance with evolving federal (e.g., FMLA, ADA), state, and local leave laws and regulations, proactively updating policies and practices as needed.
  • Prepares and maintains required documentation, notices, and certifications.
  • Monitors, analyzes, and prepares reports on leave trends, utilization, and compliance risks.
• System & Data Management
  • Enters and updates leave information in HRIS or leave management systems.
  • Monitors leave balances and coordinates with payroll for accurate compensation during leave periods.
  • Generates reports and metrics related to leave trends, usage, and compliance.
• Vendor Relationships
  • Serves as the primary liaison with third‑party leave, workers compensation and disability vendors, ensuring compliance and optimal service delivery.
  • Monitors vendor performance and service levels; escalates issues as needed.
  • Participates in vendor selection, implementation, and ongoing evaluation.
• Employee Support & Communication
  • Provides clear, empathetic guidance to employees navigating leave and accommodation options.
  • Educates employees and managers on leave policies, eligibility, documentation requirements, processes, and timelines.
  • Coordinates with benefits and wellness teams to support employees during leave.
• Process Improvement
  • Identifies opportunities to streamline leave, workers compensation and accommodation processes and improve employee experience.
  • Advises on company policies and ensures adherence to benefit, leave and disability regulations, proactively recommending updates to policies as needed.
  • Develops, implements, and maintains policies and best practices related to leave of absence and accommodations.

• Typically requires a Bachelor’s degree and at least five years of experience in HR with a solid background in benefits and leave administration, or comparable education and/or experience.
• In‑depth knowledge of FMLA, ADA, and other relevant employment laws. Experience working with third‑party…