Hr & Office Manager

Position: HR & OFFICE MANAGER
# HR & OFFICE MANAGER## Company Description
** Expert Institute is a high-performance, results-driven company committed to exceptional service, innovation, and continuous improvement. We thrive on collaboration and accountability and we all inherently have a relentless focus on exceeding client expectations.  Our business, both growing and profitable, runs on a sales engine that is high-energy and performance-driven.
**** We believe our people, culture, and core values are the foundation of our success.**##

Job Description
** As the HR & Office Manager, you will play a pivotal role in workplace culture, employee development, and office operations in our Milwaukee office in the heart of the Third Ward. This role requires a dynamic, people-first professional who can drive talent development, engagement, and HR initiatives while maintaining an upbeat yet organized and efficient office environment.
**** What You’ll Be Doing
**** Office & Operations Management**
* ** Oversee office supply orders, deliveries, and staff lunch coordination.**
* ** Address office-related concerns proactively to maintain a positive work environment.
**** Employee Engagement & Workplace Culture**
* ** Develop and lead initiatives that enhance employee morale, retention, and workplace culture while being seen as a source of positivity in the office.**
* ** Organize business and social events to foster team cohesion.**
* ** Serve as the Sponsor for the Events Committee, providing vision and support.**
* ** Champion diversity, equity, and inclusion in everything we do at Expert Institute.**
* ** Use formal and informal employee feedback, such as engagement and exit surveys, to drive meaningful improvements.
**** HR & Talent Development**
* ** Act as a liaison between employees, management, and the rest of the HR team to ensure seamless communication.**
* ** Play an active role in recruiting, onboarding, and workforce planning for the Milwaukee office.**
* ** Provide guidance on employee relations matters, partnering with HR as needed.
**** Training & Development**
* ** Design, coordinate, and deliver customized training programs forall staff including sales professionals at all experience levels.**
* ** Contribute to company-wide learning & development initiatives across all locations.**
* ** Drive talent development using behavioral assessments (e.g., Predictive Index, Clifton Strengths, DISC).**
* ** Enhance our performance management framework, including career paths, competencies, and feedback mechanisms.**
* ** Build and/or improve scalable learning programs, such as new hire onboarding and mentorship programs.
**** Leadership & Communication**
* ** Set the tone for work ethic, accountability, and leadership within the office.**
* ** Bring energy, positivity, and a solutions-driven approach to every challenge.**
* ** Use strong written and verbal communication skills to develop engaging presentations and strategic communications.**## Qualifications
** What We’re Looking For
**** We need a people-first professional who:**
* ** Will act as a role-model for professionalism and self-motivation.**
* ** Thrives in a fast-paced, high-performance environment.**
* ** Has a passion for employee engagement, training, and professional development.**
* ** Excels in event planning, team-building, and workplace culture initiatives.**
* ** Maintains confidentiality and professionalism in all HR-related matters.**
* ** Values civility and professionalism (e.g., a “please and thank you” mindset).**
* ** Can adapt and apply best practices from different organizational experiences.**
* ** Works resourcefully in a dynamic, fast-paced environment where we get a lot done every day without a large corporate infrastructure.
**** What We Offer**
* ** Competitive salary, including an annual discretionary bonus.**
* ** Comprehensive benefits (medical, dental, vision, disability, life insurance, mental health support).**
* ** Paid time off and company-paid holidays.**
* ** 401(k) retirement plan with an employer match.
**** This is an opportunity to make a real impact in a growing company with a strong Milwaukee presence. If you’re excited about shaping company culture, driving employee engagement, and leading training initiatives, we’d love to connect!
** All your information will be kept confidential according to EEO guidelines.

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