Monarch Lounge Cocktail Server - PT

Are you passionate about hospitality and energized by creating memorable guest experiences? Do you thrive in a fast-paced, upscale lounge environment? If so,
Hilton Milwaukee is looking for a friendly, motivated Monarch Lounge Cocktail Server to join our Food & Beverage team.

Connected to the newly expanded Baird Center, Hilton Milwaukee is the largest hotel in Milwaukee. Originally built in 1927 as the historic Schroeder Hotel, the property features 554 guest rooms and oversees The Marc Hotel with an additional 175 rooms and suites, offering more than 34,000 square feet of meeting and event space. We proudly blend timeless elegance with modern hospitality.

As a Monarch Lounge Cocktail Server, you will play a key role in delivering exceptional service and creating a welcoming atmosphere for our guests by:

Providing friendly, attentive, and timely beverage and snack service

Greeting guests warmly and confidently explaining drink specials and promotions

Taking accurate orders and entering them promptly into the POS system

Demonstrating knowledge of cocktails, beer selections, taps, and premium brands

Maintaining cleanliness of guest tables, service stations, and lounge areas

Replenishing beverages and checking back regularly to ensure guest satisfaction

Handling cash accurately and responsibly in a self-banking environment

Assisting the bar team and supporting overall lounge operations

Adhering to all state, federal, and corporate liquor laws and safety standards

Performing side work, cleaning duties, and special guest requests as needed

Basic knowledge of food and beverage service (cocktail experience preferred)

Ability to memorize and promote menu items and beverage offerings

Strong communication skills and a positive, team-oriented attitude

Comfort working in both busy and slower-paced environments

Ability to lift and carry trays up to 40 lbs. and remain on your feet for extended periods

Cash handling experience and ability to operate a POS system

Willingness to obtain required licenses and certifications (TIPS certification required; bartender certification preferred)

No prior experience required—we are happy to train the right candidate

Requires standing, walking, bending, reaching, and lifting throughout shifts

Indoor work environment with occasional exposure to lounge-related odors and cleaning products

Free, well-balanced meal every shift

Room discounts at Marcus Hotels & Resorts and Hilton-branded properties

Discounts at Marcus restaurants, lounges, spas, golf and ski destinations

Free parking

“Two-for-one” movie passes at Marcus Theatres

Career growth opportunities within Marcus Hotels & Resorts

Early wage access

Paid time off

Medical, dental, and vision insurance (after 30 days), company-paid life insurance, EAP, and 401(k) with employer match

And more!

A division of The Marcus Corporation
, Marcus Hotels & Resorts has a 60-year legacy of service excellence. We are People Pleasing People, committed to creating extraordinary experiences for both guests and associates across our distinctive portfolio of hotels and resorts nationwide.

Note:

This job description describes the general nature and level of work required. It is not intended to be an exhaustive list of responsibilities.

Hilton Milwaukee is an Equal Opportunity Employer.

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