Core Processes Supervisor

Overview

Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious. We are home to the world-renowned Blood Research Institute, we enable life saving gifts from our donors, and provide the science behind the medicine through our diagnostic laboratories. Versiti brings together outstanding minds with unparalleled experience in transfusion medicine, transplantation, stem cells and cellular therapies, oncology and genomics, diagnostic lab services, and medical and scientific expertise.

This combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. At Versiti, we are passionate about improving the lives of patients and helping our healthcare partners thrive.

Position Summary

Responsible for the day-to-day operations of the biological blood components area. Under the direction of the Director Product Management, oversees the management of product inventories including the receiving, preparing, packaging, and delivery of products consistent with all regulatory and compliance standards, while meeting customer expectations.

Total Rewards Package

Benefits

Versiti provides a comprehensive benefits package based on your job classification. Full-time regular employees are eligible for Medical, Dental, and Vision Plans, Paid Time Off (PTO) and Holidays, Short- and Long-term disability, life insurance, 7% match dollar for dollar 401(k), voluntary programs, discount programs, others.

• Supervises the processing of orders for blood, components, derivative products, and as applicable pharmacy products, consistent with regulatory standards while meeting customer expectations
• Coordinates delivery of orders and pickup of samples for diagnostic testing meeting customer expectations
• Supervises the management of product inventories throughout department to maintain acceptable available inventory. Works with other Versiti locations to maximize inventory efficiency
• Manages schedules and rotates staff to ensure processes are timely, effective and efficient in a 24/7/365 operation
• Ability to work a flexible schedule and take calls as required
• Assists staff during times of increased workload or short staffing
• Encourages and maintains a culture of respect, teamwork and continuous improvement
• Acts as a role model by demonstrating leadership, knowledge, safe practices and problem solving skills
• Accountable for staff management to include hiring, performance reviews, discipline and termination according to applicable policies and in collaboration with Human Resources
• Regularly meets with staff and effectively communicates and reports progress in meeting departmental goals and objectives
• Mentors and coaches staff to develop and maintain staff competence and performance
• Ensures instrument preventative maintenance and quality control are performed and documented on time and as required
• Assures that errors and deviations are reported, documented, and investigated on-time and according to institutional policy and regulatory requirements. Ability to take calls on off shifts and for weekend/holiday coverage
• Develops Versiti wide peer relationships and has the ability to work in a functional group setting
• Other duties as assigned
• Assists in designing (or optimizing) processes, validations and training protocols
• Assists in cross-training to foster an environment of teamwork between Production and Distribution Departments
• Assists with annual budget planning
• Performs other duties as assigned
• Complies with all policies and standards

Education

• High School Diploma or equivalent required
• Associate's Degree in science preferred

Experience

• 1-3 years supervisory experience preferred
• 4-6 years experience in a regulated environment preferred
• Demonstrates competencies and experience in core production and or hospital services required

Knowledge,

Skills And Abilities

• Knowledge and hands on experience in basic donor or patient testing requirements and techniques
• Knowledge of Good…