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Client Services Representative II; Lab

Job in Milwaukee, Milwaukee County, Wisconsin, 53244, USA

Listing for: Wisconsin Diagnostic Laboratories

Full Time position
Listed on 2026-02-01

Job specializations:

Healthcare
Healthcare Administration

Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR

Position: Client Services Representative II (Lab)

Responsibilities

Working in a department of a clinical laboratory where the primary goal is service, serves as a primary contact for external and internal customers by providing accurate and timely information and assists in obtaining technical problem resolution.

Qualifications

Associate degree in Laboratory Science, i.e., Medical Laboratory Technician with ASCP or AMT Certification within one year of date of hire and must be maintained; or

Bachelor's degree in a science field such as Applied Science, Biology, Chemistry, Microbiology, etc.; or

Associate degree (non-MLT) and successful work experience of minimum of six months (1,040 hours) in a healthcare environment, preferably in a clinical laboratory.

Demonstrated excellent customer service skills with clients, including physicians and staff. Important skills include maintaining a positive, patient, and helpful demeanor on the phone. Using professional language and correct grammar, speaking clearly and concisely when working with clients.

Application Instructions

Apply Online:

Qualified females, minorities, and special disabled veterans and other veterans are encouraged to apply.

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