AODA Counselor​/Case Manager

AODA Counselor/Case Manager

Wisconsin Community Services, Inc.

Job Code: 2025-COMRS-002
Location: Milwaukee
Department: Joshua Glover
Status: Full Time

This position provides ongoing individual and group counseling, case management, and supervision of adult male ex‑offenders within a Residential Reentry Center. The role oversees all aspects of an assigned caseload of individual residents throughout their participation in the residential service program.

• Conduct all AODA related functions of intake, assessment, education, individual and group counseling, referral, and treatment planning utilizing evidence‑based cognitive therapies that incorporate the principles of Motivational Interviewing (MI), the Stages of Change, and Trauma‑Informed Care, maintaining fidelity to these models.
• Conduct intakes using ASI, ASAM, and URICA assessments.
• Maintain all resident records as required by the residential program, funding sources, and other licensing bodies.
• Coordinate community referrals and maintain follow‑up to document progress.
• Provide case management to residents by giving them a programming schedule and ensuring all of their needs are met.
• Collaborate with the resident’s DCC Agent and provide notifications of any Accident/Incident Reports.
• Participate in weekly Community Reintegration Plan meetings with other treatment staff and DCC Agent to create initial Community Reintegration Plan and review resident’s progress.
• Develop individualized treatment plans and monitor progress toward completion of goals.
• Conduct weekly one‑to‑one counseling sessions with residents and document case notes.
• Work with other AODA Counselors/Case Managers to ensure resident’s needs are met.
• Facilitate groups and assist with providing coverage for other groups.
• Coordinate resident’s mental health treatment with Mental Health Counselor/Case Manager.
• Motivate residents to follow program expectations by using motivational incentives to reinforce positive achievement/behaviors and, when needed, impose appropriate sanctions when residents are non‑compliant.
• In conjunction with the Assistant Program Director/Program Director, approve/deny passes per resident compliance.
• Provide crisis intervention as needed.
• Ensure that all required resident surveys are completed.
• Complete all discharge summaries.
• Maintain positive working relationships with other staff, corrections personnel, and community representatives.
• Attend weekly IDT supervision sessions and monthly All Staff meetings.
• Other duties as directed to carry out the responsibilities of the position.

Minimum of an associate’s degree in a social‑service area; however, a BA degree in social services is preferred.

Must have at a minimum a Wisconsin Substance Abuse Counselor‑In‑Training certification (SAC‑IT). SAC or CSAC preferred. Supervision provided.

Experience in providing AODA program services to correctional residents using cognitive behavioral methodology and training in Motivational Interviewing (MI) is a plus.

Able to demonstrate the ability to deliver services to this population and have an understanding of implementing and delivering evidence‑based practices.

Must have or attend training to become certified in CPR, First Aid, Fire Safety, Universal Precautions, and other certifications required by funding source or licensing.

Must clear Caregiver and Background checks, and a physical exam prior to hire.

Must have a valid driver’s license, automobile, and insurance sufficient to meet agency requirements.

Reports directly to the Assistant Program Director/Program Director. Works with counseling staff, resident monitors, and other staff within the residential program, as well as maintaining working relationships with corrections representatives, program consultants, and other agency personnel. Primary focus is to provide individual, group counseling, case‑management services to residents, and ensure offender accountability to maintain public safety.

Follow agency Code of Conduct and Leadership Code of Conduct. Adhere to established policies and procedures of the agency and all funding sources. Conduct…