Medical Patient Appointing Clerk Job Milwaukee area,Wisconsin USA,Healthcare

Position: Medical Patient Appointing Clerk Support

Location

Yokosuka, Japan (on-site role)

Job Summary

Serves as a medical billing clerk for the Uniform Business Office (UBO) programs:
Third-Party Collections (TPC), Medical Services Account (MSA), and Medical Affinit. Initiates and processes claims for first to third-party payers on behalf of beneficiaries treated in MTFs.

Responsibilities ul>

Schedules medical appointments and determines patient eligibility for services from phone calls, secured messaging or other methods used for appointment requests. Support PCM by name processing for appointment and appropriate access to care time frames during allocation of standard appointment types.

Maintains appointment schedules using a Government computer system (Composite Health Care Systems CHCS), AHLTA, or MHS GENESIS.

Validates eligibility through appropriate booking Defense Eligibility Report System (DEERS). May be required to register patients not already in computer system, such as newborns.

Maintains accurate and up-to-date patient schedules and logs. Utilizes the Government computer system tools and standard protocols (detail codes, freezing slots, and TRICARE on-line usage) to facilitate maintenance or appointment slots, rescheduling options, or cancellation processing.

Validates basic patient demographic information prior to booking appointment for patients. Makes required updates.

Call patients or responds to secure messaging request as needed to schedule, reschedule, and/or cancel appointments. Promotes consult/referral specialty medical care within the MTF or at civilian facilities. Provides patient with specific visit instruction.

Pulls records and files documentation as needed. Confirms medical records are available for upcoming appointments on provider schedules.

May assist in preparation of patient notices (telephonically or form letter formats) for appointment reminders, no shows, or reschedule/cancellations.

Receive and electronically deliver telephone messages (t-cons) to PCMs and/or clinic nurses by using the Government computer system, standard protocols and individual’s clinic guidelines as needed.

If in the lead clerk position, attendance to the clinic Access to Care Meeting mandatory for central booking representation.

Requirements

A fully qualified typist (computer keyboard) with minimum of 50 WPM is required.
Clearly speak and understand the English language.
Use of standard office equipment, such as personal computers, copiers, fax machines, telephone systems.
Possess general medical ethics, telephone etiquette, and excellent communication and customer service skills.

Education

High School diploma or General Educational Development (GED) equivalency.

Experience

At least six-months of experience in medical office scheduling.

Work Environment /

Physical Requirements

The work is mainly sedentary, but may require walking, bending, standing, and/or carrying of light items such as files, manuals, and medical records.

Compensation

$22.00/ Hour

About Us

The Oneida ESC Group is a family of companies owned by the Oneida Nation of Wisconsin that delivers customer-focused engineering, science, and construction services worldwide.

Our Family Of Companies Includes

Oneida ESC Group (OESC)
Oneida Professional Services (OPS)
Oneida Total Integrated Enterprises (OTIE)
Mission Support Services (MS2)
Sustainment & Restoration Services (SRS)
Oneida Engineering Solutions (OES)
General Mechanical Corporation (GMC)
LG2 Environmental Solutions (LG2)
Oneida Environmental (OE)

Equal Employment Opportunity

Oneida ESC Group is an equal opportunity employer committed to inclusion and diversity in the workplace. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression or any other characteristic protected by federal, state, or local laws, national origin, disability, veteran status, or other legally protected characteristics.

Oneida ESC Group participates in the E-Verify program. Learn more about the E-Verify program. https://(Use the "Apply for this Job" box below)./

Oneida ESC Group is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Oneida ESC Group makes hiring decisions based solely on qualifications, merit, and business needs at the time.

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