Intoxicated Driver Program; IDP Assessor

IMPACT, a non-profit organization, offers a competitive fee-for-service (FFS) pay for a hybrid IDP Assessor.

Since 1960, IMPACT has been serving southeastern Wisconsin, helping people take the first step toward changing their life, for good. We assess and guide those experiencing personal crisis toward resources to achieve stability; and collaborate with community partners to foster system improvement.

Our role is critical. Critical conditions. Critical connections. Critical change.

We believe that the services we provide are enhanced when various groups of people with unique ideas come together. Applicants whose work incorporates a global perspective and a demonstrated commitment to various issues in human services are particularly encouraged to apply.

As part of the IMPACT Substance Use Disorder department, the Intoxicated Driver Program (IDP) Assessor provides in-person and/or telephonic contact with clients, assesses their needs and provides recommendations for an appropriate referral to community resources. The IDP Assessor is also responsible for documentation and some case management services to ensure high quality customer service and enhance the client's opportunity for success.

This position is a Fee-For-Service position.

• Excellent customer service skills, both internal and external.
• Contribute to working effectively in a team-oriented environment.
• Effective written and verbal communication skills.
• Good problem solving skills
• Good listening skills and an ability to demonstrate empathy.
• Self-motivated.
• Good judgment and decision-making skills.
• Solid knowledge of chemical dependency issues and recovery basics.

• Flexible schedules
• Employee Assistance Program (EAP) - Offers 24/7 resources to employee and family for personal, financial, emotional, legal issues. No cost to the employee
• 401(K) Plan - Eligibility is six (6) months of service and 500 hours of service.
• Employee perks