Scheduling Specialist Job Milwaukee area,Wisconsin USA,Healthcare

RAYUS now offers Daily Pay! Work today, get paid today!

RAYUS Radiology is looking for a Scheduling Specialist to join our team. As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes, and scheduling appointments.
This is a part‑time position working every other weekend, Saturday and Sunday from 9:00 am-5:30 pm.

ESSENTIAL DUTIES AND RESPONSIBILITIES (85%) Scheduling Activities

Answers phones and handles calls in a professional and timely manner

Maintains positive interactions at all times with patients, referring offices and team members

Schedules patient examinations according to existing company policy

Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately

Ensures all patient data is entered into information systems completely and accurately

Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment

Communicates to technologists any scheduling changes in order to ensure highest level of patient satisfaction

Maintains an up‑to‑date and accurate database on all current and potential referring physicians

Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices

Provides back up coverage for front office team members as requested by supervisor (i.e., rest breaks, meal breaks, vacations and sick leave)

Fields 1‑800 number calls and routes to appropriate department or associate (St. Louis Park only)

(10%) Insurance Activities

Pre‑certifies all exams with patient’s insurance company as required

Verifies insurance for same‑day add‑ons

Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment

(5%) Other Tasks and Projects as Assigned Required

High school diploma, or equivalent
Microsoft Office Suite experience
Proficient with using computer systems and typing
Able to handle multi‑level phone system with a high volume of calls at one time

Preferred

One (1) year customer service experience
Medical terminology and previous clinical business office experience
Bilingual

RAYUS is committed to delivering clinical excellence in communities across the U.S., driven by our passion for and superior service to referring providers and patients. RAYUS Radiology is built on our brilliant medicine, brilliant team, brilliant technology and services – all to provide the highest level of patient care possible.

We bring brilliance to health and wellness. Join our team and shine the light on Radiology Services! RAYUS Radiology is an EO Employer/Vets/Disabled.

We offer benefits (based on eligibility) including medical, dental and vision insurance, 401k with company match, life and disability insurance, tuition reimbursement, adoption assistance, pet insurance, PTO and holiday pay and many more! Visit our career page to see them all

Daily Pay implementation is contingent upon initial set‑up period.

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