Specimen Processor , Wdl 1St Shift

SPECIMEN PROCESSOR I, WDL; FULL TIME - 1ST SHIFT

Join to apply for the SPECIMEN PROCESSOR I, WDL; FULL TIME - 1ST SHIFT role at Wisconsin Diagnostic Laboratories
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Location:

US:

WI:

MILWAUKEE at our WI DIAGNOSTIC LABORATORIES facility.

Shift: 1st shift (7:00 am - 3:30 pm; Weekend & Holiday Rotations Required)

Performs pre-analytical log-in and processing functions of the department on a daily basis for patients serviced by the outreach clinics.

• Performs specimen interface log in for inpatient units and clinics or for outreach clinics. Accurately labels specimens according to policy and procedure with no documented mislabels. Includes initials on all specimens labeled by processor. Consistently meets the productivity defined and set forth by the department leader.
• Identifies samples with incomplete, inaccurate or ambiguous information and follows up with client services or by creating a clear and concise CSHOLD.
• Uses resources available to define test mnemonics, sample stability and processing requirements.
• Interprets the Client Database, understanding when to use and where to find pertinent information.
• Performs specimen processing according to policy and procedure. Verifies identity of mother tube and aliquot tube before performing manual aliquoting of patient samples using lab labels and test directory. Includes operating the centrifuges, pipetting samples, accurately labeling samples including initials on all processed samples, and follows processing guidelines to ensure specimen stability. Schedules appointments and releases pending orders in Laboratory Information System (LIS) according to policy and procedure.
• Follows policy and procedure for cart runner, specimen delivery or transporter assignments, accurately picking up and/or delivering samples or blood products to the correct testing department or hospital area in a timely manner.
• Triages and adheres to special handling and time-sensitive specimens.
• Participates in and successfully completes all competency assessments/challenges specific to this position. Records documenting and substantiating competency and/or improvement plans are maintained.
• Performs additional duties as assigned, including but not limited to:
  Allomap/Study processing, Transport, In Sort Triage, Pneumatic Tube System usage, specimen disposal, packaging and assembly of biohazard boxes, scanning racks into storage tracking system, emptying recycling, stocking labels, disinfecting work stations, assisting other departments with pre-analytical tasks as needed. Performs in charge duties for the shift, adjusting assignments as needed, escalates patient concerns to Client Services and leaders, and completes and emails shift Ops-report to leaders.
• Effectively communicates both verbally and in writing, addresses all inquiries, requests, and concerns thoroughly, following through positively and appropriately, and informs leadership of issues or concerns in a timely manner.
• Performs phlebotomy (as applicable) with walk‑in clients using customer service standards including AIDET. Collects appropriate number and types of tubes, includes initials and collection information on all specimens collected by the phlebotomist, accurately completes requisitions and obtains insurance information.
• Provides instructions to patients regarding non‑blood sample collection and follows the Wisconsin Diagnostic Laboratories Performance Excellence Customer Service Standards using customer service standards including AIDET during their interactions. Greets and schedules patients when they present for services and verifies and updates demographic information.

• Follows policy and procedure for manual entry of client requisitions and QA. Recognizes and documents problems. Includes initials on all specimens labeled by processor. Consistently meets the productivity defined and set forth by the department leader.
• When performing manual order entry or specimen interface log in, correctly documents samples received on paperwork and places tagalongs on all applicable paperwork.
• Follows policy and procedure for handling outreach stats. Expedites delivery to testing departments.
• Follows policy and…