911 Dispatcher

Overview

Posted Tuesday, January 20, 2026 at 7:00 AM | Expires Wednesday, January 28, 2026 at 6:59 AM

Milwaukee County is searching for authentic people who are out to change the game and bring their whole selves to work every day.

Milwaukee County oversees operations from our Airport, Behavioral Health, Child Support, Combined Court Operations, Sheriff’s Department, Community Reintegration Center, Human Services, Parks, Public Safety, Public Works, Fleet Operations, Transportation, and at the Zoo. Our departments are also dedicated to our Seniors and those with Disabilities in Aging and Disability Services, and Veterans in Veterans Services. Our employees also remain committed to serving the cultural, human, recreational, and social needs of the entire community.

Milwaukee County offers a wide variety of interesting jobs for people who want to make a difference in our community. Milwaukee County provides a competitive benefit package and is an Equal Opportunity Employer. If disability related accommodations are needed, please contact . For submitted application inquiries please contact (Use the "Apply for this Job" box below).
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Please note:

an online application must be submitted for consideration.

We are searching for Changemakers to join our team and discover our diverse and versatile community of independent spirits and unique talents. We are redefining the way you think about Milwaukee County!

911 Dispatcher – Full-Time

Location
:
Courthouse

Hourly Pay Rate: $23.92 to $35.88

Closing Date: January 27, 2026, or upon receipt of the first 50 application submissions received.

Under general supervision the 911 Dispatcher is responsible for simultaneously operating a multi-channel radio console and a multi-line telephone while maintaining computer aided dispatch systems and other computer applications. A 911 Dispatcher works within an emergency communication center/public safety answering point dispatching fire, law and medical emergencies to responding agencies.

• Operate the 911 emergency answering phone system efficiently. Create an incident in CAD for all incoming calls answered, maintain generated incidents. Perform on call notifications, maintain highway log, monitor entrance points and alarm systems.
• Operate the Computer Aided Dispatch (CAD) and radio system to provide prompt dispatching of emergency units. Query system for warrants, VINs, etc. Notify other departments and other Agencies; simultaneously maintains close contact and communications.
• Inputs, updates, requests, transmits and queries information from a variety of sources to maintain accurate records; works independently with minimal supervision, exercising good judgement in the safeguarding of confidential or sensitive information.
• Disseminates information on vehicle, driver license, criminal history, weapons, boats and other articles via local, state and national computer networks. Monitor TTYs, forward to proper authorities, maintain accurate outgoing TTY log and input fatal reports as needed.
• Monitor all DOT traffic cameras and assist law enforcement agencies by reporting site pictures for information dissemination. Learn Freeway system thoroughly
• Ninety percent (90%) of all incoming calls will be answered within 10 seconds. Priority 1 incidents will be dispatched within 90 seconds. ("Stack to Dispatch Time"). Login to all programs daily. Send weekly Everbridge test message.
• Monitoring duress alarms for the Courthouse, Safety Building, Institutions, all County buildings with alarm systems. Acknowledge and dispatch law enforcement to alarms. Notify deputies of incoming alarms under all circumstances to ensure situational awareness.
• Disseminate emergency notification messages via Everbridge. Make emergency notifications to appropriate Command Staff, DA Supervisors and Master Control. Receive NAWAS, state and federal defense calls and relay information to appropriate city, county, and suburban agency.
• The ability to work in a high tempo and noisy environment while under duress. The dispatcher must be resilient to these never-ending stresses for the duration of their shift to ensure Officer and Public Safety, discipline and…