Backstage Experience Coordinator - Landmark Credit Union

Backstage Experience Coordinator - Landmark Credit Union Live

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Live Nation Entertainment is the world’s leading live entertainment company, comprising global market leaders:
Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10 000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment, promoting more than 50 000 events annually for nearly 7 000 artists in 40+ countries. Live Nation Media & Sponsorship creates strategic music‑marketing programs that connect more than 1 200 sponsors with 145 million fans that attend Live Nation events each year.

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Live Nation is seeking a Backstage Experience Coordinator for the Landmark Credit Union Live venue. The position reports directly to the venue General Manager and is responsible for administering various Live Nation and venue‑designed programs to support local production and touring personnel. The role is hospitality‑focused, ensuring a phenomenal backstage experience for touring personnel.

• Administer Live Nation and venue‑designed programs in partnership with the General Manager.
• Maintain backstage hospitality expectations and division‑wide goals.
• Meet and greet touring parties upon arrival and serve as the primary point of contact for hospitality needs.
• Wash, dry, and fold tour laundry and maintain dressing rooms and bus stock.
• Partner with local backstage catering to meet artists’ rider requirements.
• Participate in the venue’s sustainability program, including waste sorting, recycling, and education of bands.
• Act as the backstage brand ambassador and face of the service culture program.
• Complete the Post‑Event Service Recap and analyze service reports to create action plans for improvement.
• Research best practices and collaborate with the Artist Services team and Venue GM to enhance engagement and satisfaction.
• Assist Production Managers and Catering Teams with advance facilitation.
• Conduct pre‑ and post‑show walkthroughs with checklists to ready backstage areas and document damages.
• Co‑manage backstage program budgets and process vendor invoices.
• Maintain metrics and share information with the Artist Services Team, tracking historic data on tours.
• Plan memorable hospitality moments such as birthdays and special celebrations.

• Ability to remain composed around high‑profile artists and in a hectic environment.
• Strong organizational, time‑management, and multi‑tasking skills.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Positive outlook, strong communication, and engagement skills.
• Problem‑solving skills and creative solution experience.
• 1+ year backstage/production/hospitality experience.
• 2–3 years comparable role experience.
• 1–2 years leadership experience.
• Interest in service and helping others.
• Physical ability to walk, climb stairs, lift and carry equipment; can lift 30 lb. using proper technique.
• Bachelor’s degree in Hospitality, Communications, Marketing, Business, Human Resources, or comparable (preferred).
• Public‑speaking or meeting‑facilitation skills (plus).

Live Nation strongly supports equal employment opportunity for all applicants regarding age, ancestry, color, religion, civil status, disability, military status, national origin, citizenship, race, sex, gender identity, sexual orientation, and other protected characteristics. Live Nation will consider qualified applicants with criminal histories consistent with local Fair Chance ordinances and other applicable laws. We provide reasonable accommodations for disabilities and religious accommodations on a case‑by‑case basis.

Applicants requiring accommodations should contact a Human Resources Representative.

This job description indicates the general nature and level of work performed by employees in this classification. It is not exhaustive. Live Nation recruitment policies aim to place highly qualified individuals efficiently, using internal promotions, employee referrals, external advertising, recruiting agencies, job fairs, college recruiting, and other avenues.

Entry level

Part‑time

Accounting/Auditing and Finance

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