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Library Services Manager

Job in Milwaukee, Milwaukee County, Wisconsin, 53244, USA
Listing for: City of Milwaukee
Full Time position
Listed on 2026-01-30
Job specializations:
  • Education / Teaching
    Education Administration
  • Management
    Education Administration
Job Description & How to Apply Below

The MPL is seeking dynamic Library Services Managers and Library Services Assistant Managers to lead two vibrant community branches:
Bay View and Zablocki
. These roles offer a unique opportunity to combine visionary leadership, community engagement, and innovative service in environments that truly matter to the neighborhoods they serve.

The Library Services Manager/ Library Services Assistant Manager-Branches will bring a proven track record of leadership and management, along with an innovative approach to library service. The ideal candidate will possess:

  • Visionary Leadership:
    Sees the big picture and anticipates future trends in library services.
  • Community Engagement Expertise:
    Excels in fostering meaningful community relationships by understanding diverse community needs.
  • Creative Programming

    Skills:

    Thrives on developing innovative programs that meet the diverse needs of our patrons.
  • Inclusivity Champion:
    Demonstrates a commitment to inclusivity, ensuring equitable access to resources for all.
  • Change Management:
    Leads with creativity, inspires teams to excel, and navigates change with confidence.

The names of eligible candidates who successfully complete the selection process will be placed on the highest-level eligible list for which they qualify. Eligible lists may be used to fill similar vacancies.

Essential Functions

Operational Oversight and Performance Management:

  • Direct the work of and collaborate with branch staff to provide library services to visiting patrons.
  • Oversee reference and readers’ advisory services by providing books, audiovisual materials and identification of computerized databases for patrons.
  • Develop and direct librarians, library reference assistants and librarian associates who perform reference, bibliographic, community work, programming and collection weeding.
  • Counsel staff on the provision of high-quality service, professional development, and library best practices.
  • Seek opportunities to develop and enrich library services and set priorities to maintain effective service programs consistent with MPL and City goals.
  • Interview, onboard, train, evaluate, organize, schedule, and oversee the work assignments of reference and circulation staff.
  • Provide staff training in effective access to library databases.
  • Manage performance; issue commendation notices, make effective recommendations for disciplinary action and track and analyze data.

Development of Resources, Community Services and

Education:

  • Manage collection in accordance with MPL selection criteria, as applied to the neighborhood served.
  • Maintain branch collection profiles to ensure they are useful and desirable to those living in the neighborhood.
  • Direct work on replacements, rebinds, choices of duplicate and alternate titles, and inventories.
  • Promote the use of MPL services and its collections through displays, book talks, booklists, reviews, blogs and bibliographies.
  • Participate in library sponsored TV and radio presentations.
  • Write bibliographic articles and contribute to or approve articles about library services.
  • Plan and present programs on a variety of subjects of community interest.
  • Initiate contacts in the community and work with community organizations on library-connected programs. Form partnerships with neighborhood organizations and businesses for the enrichment of the communities that the library serves.
  • Represent the library in community organizations, including speaking at meetings and keeping community leaders aware of library resources and services conducive to civic programs.
  • Oversee community group use of meeting rooms.

Library Administration:

  • Participate in staff recruitment and selection, including transfers and promotions.
  • Follow and enforce safe work procedures and accident prevention practices.
  • Assist the library in promoting its diversity and inclusion commitment.
  • Assist in the coordination of general maintenance and security of the assigned branch property.
  • Participate in systemwide teams and committees and in implementation of long-range strategies.
  • Gather information on best practices from other libraries; prepare and present narrative and statistical studies, studies of use, reports and plans; and handle correspondence.
  • Keep apprised of library literature and contribute to the growth and development of the library by participating in conferences, professional associations, and community affairs; correlate these activities to serve the goals of the library.

We welcome qualified individuals with disabilities who are interested in employment and will make reasonable accommodations during the hiring process in accordance with the Americans with Disabilities Act (ADA) of 1990, as amended by the Americans with Disabilities Act Amendments Act (ADAAA) of 2008.

Conditions of Employment

The Library Services Manager/ Library Services Assistant Manager-Branches must be willing and able to do the following:

  • Work beyond standard business hours on occasion.
  • Work rotating shifts during Library operating hours which are Mondays and Tuesdays from…
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