Seasonal Passenger Service Agents- Jet Blue Air

Overview

Seasonal Passenger Service Agents
- Jet Blue Air

Job Category: Customer Service

Requisition Number: SEASO
021962

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• Posted:
  March 12, 2026
• Part-Time
• On-site
• Rate: $15 USD per hour

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Great News! Menzies Aviation is hiring for Part-Time Passenger Service Agents at the Milwaukee Mitchell International Airport. Join Menzies Aviation and be part of our family!

• Pay $15.00/hr
• Part Time Schedules - 12 to 16 hrs week
• Paid Training
• Uniforms Provided
• opportunity for advancement to year round position
• Opportunity for commission on top of hourly rate
• Operation runs April to October 2026
• Must have open availability

Key Responsibilities

• Assist passengers with check-ins, verification, gate information, baggage claims and any other passenger issues in the airport
• Interpret identification labels along with baggage and cargo routing tags
• Host self-service kiosks
• Ensure that all work areas are organized
• Keep a positive attitude while offering assistance
• Ensure the safe and secure operations
• Comfortable lifting/moving up to 70lbs of cargo and baggage
• Some bending, stretching, pushing & pulling
• Perform other duties as assigned

Qualifications

• Must be at least 18 years of age
• Must pass pre-employment Physical and drug screen
• Ability to proficiently read, write and speak English
• Must be comfortable lifting 70lbs
• Must be able to stand for long periods of time at the ticket counter and gate check-in areas
• Must pass FBI background check and obtain US Customs seal
• Must be available and flexible to work variable shifts including weekends and holidays
• Prior Customer Service Experience Strongly Preferred
• Intermediate Computer Skills Required

Knowledge,

Skills and Abilities

• Ability to learn quickly
• Ability to understand and carry out oral and written instructions and request clarification when needed
• Strong interpersonal skills
• Ability to work as part of a team
• Ability to build relationships
• Three Health Plans through Meritain Health that offer a variety of coverage
• Two Dental Plans through Delta Dental
• Vision Insurance Plan through Met Life Vision
• Critical Illness Coverage Plan
• Hospital Indemnity Coverage Plan
• Company Paid Employee Basic Life and AD&D Insurance $20,000.
• Voluntary Life and AD&D Insurance
• Voluntary Short-Term and Long-Term Disability Insurance
• 401K Savings Plan
• Employee Assistance Program
• Prepaid Legal Coverage Plan
• Identity Theft Protection Plan
• Pet Discount Coverage and Pet Insurance Plan
• Uniform Provided

Qualifications

Required

Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Team Player: Works well as a member of a group

Enthusiastic: Shows intense and eager enjoyment and interest

Dedicated: Devoted to a task or purpose with loyalty or integrity

Required

Self-Starter: Inspired to perform without outside help

Peer Recognition: Inspired to perform well by the praise of coworkers

Growth Opportunities

Inspired to perform well by the chance to take on more responsibility

Ability to Make an Impact

Inspired to perform well by the ability to contribute to the success of a project or the organization

Required

High School or better.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.