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Global Director, Customer Care—Omnichannel Leader; Hybrid

Job in Milwaukee, Milwaukee County, Wisconsin, 53244, USA
Listing for: Rockwell Automation
Full Time position
Listed on 2026-03-13
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 100000 - 125000 USD Yearly USD 100000.00 125000.00 YEAR
Job Description & How to Apply Below
Position: Global Director, Customer Care—Omnichannel Leader (Hybrid)
A leading global technology firm is seeking a Global Director for its Customer Care Contact Center. This role, based in Milwaukee, requires strong leadership skills and a background in customer service management. The ideal candidate will have over 12 years of experience, with expertise in delivering exceptional customer support across various channels. Responsibilities include managing operations, ensuring quality service standards, and collaborating with regional teams to meet customer needs.

The position offers a hybrid work model and comprehensive benefits.
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