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Technical Support

AI-Driven Customer Experience Tech Consultant

Job in Milwaukee, Milwaukee County, Wisconsin, 53244, USA
Listing for: Accenture
Full Time position
Listed on 2026-03-01
Job specializations:
  • Customer Service/HelpDesk
    Technical Support
Salary/Wage Range or Industry Benchmark: 100000 - 125000 USD Yearly USD 100000.00 125000.00 YEAR
Job Description & How to Apply Below
A leading consulting firm is seeking a Customer Service Transformation Specialist to evaluate and improve client service offerings. Responsibilities include identifying gaps, defining implementation roadmaps, and leading teams in redesigning processes and technologies for optimal customer experiences. Candidates should have over five years of consulting experience in customer service and familiarity with technologies like Salesforce and Genesys. The role requires a blend of analytical thinking and leadership skills, working effectively in a fast-paced environment.
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